Robert Šamánek
Senior Director, Outbound Product Mgmt
Founder of StringData (SW/Custom Development). Founder and CEO of UltimateSuite (Task Mining Company), which was acquired in 2024 by ServiceNow.
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Total process efficiency: ServiceNow's next-generation Task Mining vision
Accelerate insights to action with Now Assist and Task Mining
Conference Sessions
Total process efficiency: ServiceNow's next-generation Task Mining vision
SES3487
<p>Curious about how work outside <span style="font-size: 11.0pt;"><span style="">ServiceNow® </span></span> affects process performance? Want to link external work insights with ServiceNow's workflow efficiency? Dreaming of automating manual tasks? Discover NowX's integrated Task Mining solution, a vision from ServiceNow's incubation engine post an industry-leading acquisition. This session reveals how to boost process efficiency and agent productivity by integrating Process Mining, Task Mining, Workflow, and Automation on the Now Platform. Join this session for a glimpse into the future.</p>
Accelerate insights to action with Now Assist and Task Mining
SES5089
Shortcut time to insights-to-action with NowAssist + Task Mining. Join NowX, ServiceNow's incubation engine, for a look at how ServiceNow's upcoming Task Mining solution plans to leverage AI to make deep task analysis accessible to all and turn complex data analysis into a conversation.
Process and Task Mining strategy and roadmap
SES3152
Process and Task Mining are transforming how organizations uncover inefficiencies and optimize workflows. In this session, we’ll explore the latest advancements in ServiceNow’s Process and Task Mining capabilities, outlining the strategic vision and roadmap that will drive the next wave of intelligent process optimization. You’ll gain insights into how these solutions provide deep visibility into end-to-end workflows, highlight automation opportunities, and measure the impact of process improvements.