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Jon Crane

Jon Crane

ServiceNow Inc.

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Conference Sessions

1692646803067001XK24

A peek behind the curtain, how ServiceNow builds new Apps

CCB1174

<p>NowX is the ServiceNow<span style="font-size: 12.0pt;"><span style="">®</span></span> internal incubator that kickstarts new apps and has brought you apps such as process mining, supply chain, health and safety, accounts payable, and more. We take new apps from an Idea to a launched product before it "graduates" to a permanent home. Want to know the process we go through? From an Idea to research, design, and development I will walk you through how NowX does it using (mostly) the same tools that you have access to as well.</p>

1692646803067001XK24

Total process efficiency: ServiceNow's next-generation Task Mining vision

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<p>Curious about how work outside <span style="font-size: 11.0pt;"><span style="">ServiceNow® </span></span> affects process performance? Want to link external work insights with ServiceNow's workflow efficiency? Dreaming of automating manual tasks? Discover NowX's integrated Task Mining solution, a vision from ServiceNow's incubation engine post an industry-leading acquisition. This session reveals how to boost process efficiency and agent productivity by integrating Process Mining, Task Mining, Workflow, and Automation on the Now Platform. Join this session for a glimpse into the future.</p>

1692646803067001XK24

Accelerate insights to action with Now Assist and Task Mining

SES5089

Shortcut time to insights-to-action with NowAssist + Task Mining. Join NowX, ServiceNow's incubation engine, for a look at how ServiceNow's upcoming Task Mining solution plans to leverage AI to make deep task analysis accessible to all and turn complex data analysis into a conversation.