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CMDB Groups
Support Group:
Responsibilities:
Manage incoming incidents, service requests, and user inquiries.
Troubleshoot and resolve issues within their area of expertise.
Provide ongoing...
Support Group/Approval Group/Managed by Group/Change Group
New article articles in ServiceNow Community
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11 months
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Service Overview
Business Service:
A Business Service represents work or goods that are supported by an IT infrastructure. Within ServiceNow, Business Services are categorized into various types...
Types of Services CSDM
New article articles in ServiceNow Community
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11 months
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Recently, we began working with a new client who wanted to implement the Agent Client Collector (ACC). As part of the setup process, we installed the MID Server, which successfully appeared in the ...
MID Web Server API key showing encrypted
New article articles in ServiceNow Community
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about 1 year
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Understanding CI Reclassification: What You Need to Know
In the world of IT Service Management, Configuration Items (CIs) play a crucial role in tracking and managing the components of your IT en...
Understanding CI Reclassification: What You Need to Know
Import
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over 1 year
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In today's dynamic IT environments, maintaining an accurate and up-to-date Configuration Management Database (CMDB) is crucial for effective IT operations. ServiceNow’s IdentificationEngine API pro...
Leveraging ServiceNow's IdentificationEngine API for Efficient CMDB Insertion
Import
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over 1 year
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x-www-form-urlencoded is not a standard content type for data transmission. You might be referring to application/x-www-form-urlencoded, which is a common content type used when submitting data thr...
Control request and response content type x-www-form-urlencoded
Import
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over 2 years
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