Prabjoth Saimbhi
Global Head of Alliances, Innovation & Marketing
Prabjoth stands at the forefront of tech innovation, leveraging a more than 12 years experience across diverse sectors. As a former ServiceNow Product Manager at Veolia and Solution Architect at ServiceNow, his journey has culminated in his current role as Director of Strategy and Innovation at Thirdera, a Cognizant company. Known for his visionary leadership, Prabjoth excels in crafting transformative solutions to complex business challenges, evidencing his prowess in driving success and fostering innovation in the technology realm
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Get faster ROI: Why AI is as much about experience as productivity
BC
Should you jump on the GenAI bandwagon now? It depends
Proven AI protocols for optimizing the total experience
Conference Sessions
Proven AI protocols for optimizing the total experience
SPN1636
<p>If you're serious about putting AI to work, this roundtable is for you. Dave Wright, Chief Innovation Officer at ServiceNow®, will be joined by fellow AI experts at Thirdera and Cognizant to discuss how AI is optimizing growth, satisfaction, and continuous improvement. This is an opportunity to engage in a more in-depth dialog on solving common challenges and exploring the lesser-known capabilities of AI including emotional intelligence. Guided by practical insights stemming from real use case evidence, you'll discover how AI-driven transformation is no longer just a hypothetical.</p>
Get faster ROI: Why AI is as much about experience as productivity
SES2519
<p>Forget ROI, think ROX: Radical Customer Experience. Join this session as the presenters smash conventional notions and unlock the true potential of AI in ServiceNow<span style="font-size: 11.0pt;">®</span>. It's not just about efficiency, it's about transforming experiences that wow customers and drive exponential value. Learn real-world applications, innovative frameworks, and strategies for leveraging AI to enhance customer interaction, anticipate needs, and empower employees for unparalleled service.</p>
Should you jump on the GenAI bandwagon now? It depends
SPN1645
<p>There's no debate about the value upside of GenAI - but is it the best investment right now? Join AI expert, Prabz Saimbhi, for an interactive discussion that may quell the pressure you're feeling to adopt GenAI. In short, Prabz will discuss other AI formats, including predictive intelligence, along with lesser-known prerequisites for generating interim business value while you continue to pursue your GenAI aspirations. Come with your questions - and leave with a logical POV on AI!</p>
Predictive, Generative, or Agentic AI? Find the right fit
SPN2410
Join Prabz Saimbhi, Director of Strategy & Innovation at Thirdera, a Cognizant company, and Praveen Challa, Global Head of ServiceNow at Cognizant, for a small-group discussion on aligning AI types with business needs. This session will focus on when to use Predictive, Generative, or Agentic AI - and importantly, when not to. Bring your use cases and leave with clear direction on the right AI capabilities and ServiceNow solutions for your goals.
Global Pharma’s multi-solution approach to AWS and Azure Cloud Discovery
SES1938
Join this session to discover how a global pharma, one of the largest pharmaceutical companies in the world, tackled cloud discovery challenges by implementing a multi-solution approach in ServiceNow that transformed its cloud data management. By integrating AWS and Azure cloud data into a single CMDB, they eliminated manual tracking across multiple systems. The solution reduced cloud inventory reconciliation time and provided a comprehensive view of cloud assets. Learn how they created a reusable pattern that delivers immediate ROI and simplifies complex cloud discovery processes.