Recent News
View all
360 Exchange: Fast track your deployment of Employee Center
360 Exchange: The ABCs of Awesome Employee Experiences
360 Exchange: Fast track your deployment of Employee Center
Enable all deskless workers to self-serve with Employee Center Pro
Deliver an AI powered portal experience with Employee Center Pro
Deliver an actionable employee destination site with pre-built employee center integrations
Roundtable: The ABCs of creating awesome employee experiences
HP
SA
Lab: Deliver a unified portal experience with Employee Center Pro
Provide answers with employee center, enterprise search & generative AI
SP
Conference Sessions
Transforming Everyday Productivity With an AI Front Door for Employees
SES8064
Step out of slideware and into real conversations. In this moderated customer roundtable, peers share what they’re building toward—and how they’re using AI-powered employee experiences to get there. Hear how leading organizations are using an AI Front Door to cut through busywork, guide employees in the moment, and deliver productivity wherever work happens.
Building an AI Front Door for employees - that doesn't just talk, it works!
LAB8063
Employees lose hours every week searching for answers, chasing approvals, and stitching work across systems. Other AI tools can find information, but still leave the work unfinished. In this hands-on lab, experience ServiceNow’s AI Front Door for employees—AI that doesn’t just talk, it works. See how a single ask turns into real progress as work runs end to end across systems and departments. While AI handles the busywork, employees get clear prompts and guidance to apply their expertise where it matters most—anywhere they work, with zero context-switching.
360 Exchange: The ABCs of Awesome Employee Experiences
SES2916
Get a leg up on elevating your employee engagement and productivity. Explore the diverse capabilities and proven strategies that customers leverage to implement and deliver cutting-edge employee experiences. Engage in a facilitated discussion to address implementation challenges and discover effective solutions. Tailored for practitioners and implementors, 360 Exchange provides a distinctive opportunity to connect directly with ServiceNow experts and peers. Prepare to delve into open dialogues, share invaluable insights, and collectively explore solutions to common challenges.
360 Exchange: Fast track your deployment of Employee Center
SES2911
Join us for a collaborative journey toward enhancing self-service and engaging employees in your organization. ServiceNow experts will guide the session, offering leading practices as peers share challenges, discuss scaling ideas, and exchange success stories to collectively achieve implementation goals. Tailored for practitioners and implementors, 360 Exchange provides a distinctive opportunity to connect directly with ServiceNow experts and peers. Prepare to delve into open dialogues, share invaluable insights, and collectively explore solutions to common challenges.
360 Exchange: Fast track your deployment of Employee Center
SES2910
Join us for a collaborative journey toward enhancing self-service and engaging employees in your organization. ServiceNow experts will guide the session, offering leading practices as peers share challenges, discuss scaling ideas, and exchange success stories to collectively achieve implementation goals. Tailored for practitioners and implementors, 360 Exchange provides a distinctive opportunity to connect directly with ServiceNow experts and peers. Prepare to delve into open dialogues, share invaluable insights, and collectively explore solutions to common challenges.
Deliver an AI powered portal experience with Employee Center Pro
LAB1569
In today's dynamic work environment, ensuring your employees have a seamless digital experience to help improve their daily productivity and stay connected with the organization, is of paramount importance. In this hands-on lab to gain practical insights into configuring and deploying Employee Center within the enterprise. Key learning topics include: • Designing a dynamic employee-centric browsing experience • Building AI-assisted search experience for prompt response and action • Driving proactive action using personalized communications and microsites
Enable all deskless workers to self-serve with Employee Center Pro
SES3197
In today’s global workforce, 80% of the global workers don’t sit behind a desk or use a computer to perform their job. Learn how upcoming Employee Center Pro capabilities can be used to improve deskless work productivity and drive operational efficiencies for the organization.
Roundtable: The what, why, and how of Employee Center
SES2539-K23
<p>This Knowledge 360 Exchange provides insights on deploying Employee Center to improve self-service, engage employees, and drive productivity. Join one of of these facilitated round table discussions: getting started, multi-phased Employee Center deployment, employee centric browse and search experience, targetted communications, and unified portal governance.</p>
Deliver an actionable employee destination site with pre-built employee center integrations
ACT3138-K23
Seamlessly consolidate portals and reduce application fatigue by integrating Employee Center with existing systems for everyday employee use cases. Improve employee productivity by simplifying how employees work, grow, and connect with the organization.
Roundtable: The ABCs of creating awesome employee experiences
SES2530-K23
<p>Ready to learn about capabilities and strategies customers use to create next-generation employee experience? Join this facilitated roundtable discussion to learn more about: Deploying Employee Center, scaling Citizen Developer, redesigning Agent Work Experience, Engaging executives with powerful dashboards and embedding great design in employee experiences.</p>
Provide answers with employee center, enterprise search & generative AI
ACT3136-K23
Learn how Employee Center’s AI search with pre-built search connectors to SharePoint and other sources can leverage Open AI or Azure Open AI to serve up relevant and timely information with intelligent, consumer-grade search experiences.
Lab: Deliver a unified portal experience with Employee Center Pro
LAB1575-K23
Deploying the right digital experience for your employees from anywhere is more important than ever, whether they’re in the office, on-the-go, or working remotely from home. Join this hands-on lab and understand the ease of configuring and deploying Employee Center to your enterprise. Some of the key topics covered will include: • Creating a personalized experience with targeted employee communications • Managing information and policies with an enterprise-grade knowledge base • Activating multi-departmental workflows • Configuring no-code catalog forms
360 Exchange: How to successfully implement and roll out HR Service Delivery
SES3550
Ready to start transforming your customer service capabilities with ServiceNow? Join us as we discuss proven implementation and rollout strategies, giving you high-value insights into how to successfully deploy HR Services Management in your organization. This 360 Exchange offers an unparalleled opportunity to connect with ServiceNow specialists and your peers, engage in open discussions, share key insights, and explore solutions to common challenges.
360 Exchange: Fast-track your Employee Center deployment
SES3186
Ready to engage and delight your employees with outstanding self-service? Join ServiceNow experts and your peers as we discuss how to successfully roll out Employee Center at scale. Discover leading practices, share challenges, and exchange success stories, lighting your path to implementation success. This 360 Exchange offers an unparalleled opportunity to connect with ServiceNow specialists and your peers, engage in open discussions, share key insights, and explore solutions to common challenges.
HRSD roadmap: Supercharge the future with new AI, HR, and Talent innovations
SES3098
Join the ServiceNow product team as they unveil the cutting-edge roadmap for revolutionizing the employee experience. Explore groundbreaking AI, HR, and talent innovations designed to supercharge productivity, streamline processes, and transform employee experiences. Discover how AI agents will help your people work smarter, faster, and more efficiently.
Celebrating excellence: Meet this year’s best Employee Portals
SES3096
Creating an employee portal that empowers self-service, streamlines workflows, and enhances the employee experience requires innovation and thoughtful design. This year’s Best Employee Portal Contest celebrates the top examples of how organizations are revolutionizing employee interactions. Join us to explore the Top portal submissions and reveal this years winners. Gain inspiration and actionable insights to transform your own portal into a hub that drives productivity, satisfaction, and business success.
Transforming core business services with Employee Center Pro
LAB2586
This hands-on lab will dive into the transformative power of Employee Center Pro as the front-end experience for all core business processes. Through a series of guided click-through experiences, you'll discover how Employee Center Pro leverages the power of AI to drive self-service and solve complex multi-departmental challenges across HR, Finance, Procurement, Workplace, and IT.