How Infra Ops could be using AIOps and Metric Intelligence to take back control

SES1776

National Grid was drowning in a flood of noise from infrastructure. In just 90 days, the company had 150,000+ incidents created from monitoring tools. To solve this problem, the company envision a future where automation, AI, and machine learning transform the approach to infrastructure operations. Such as replacing static thresholds with dynamic anomalies detection. Learn how National Grid is using Event Management and Metric Intelligence to empower proactive actions and deliver precise insight to the people who need it. National Grid is not just addressing issues, its crafting a visionary future for how Infra Ops should be.

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Operations: How NG leveraged ITOM Pro & HLA to achieve stunning results

SES2231-K23

Join this session to hear the National Grid journey of implementing ITOM Predictive AIOps. With the help of Sapphire Systems, National Grid have successfully achieved detection of critical service outages before they occur. Learn about the challenges faced during the implementation, and the benefits of using machine learning in ITOM. The presentation will provide an in-depth overview of the technologies and processes used by National Grid and how they can be applied to other organizations. Join us to discover how National Grid revolutionized their operations and how you can too.

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