Operations: How NG leveraged ITOM Pro & HLA to achieve stunning results

SES2231-K23

Join this session to hear the National Grid journey of implementing ITOM Predictive AIOps. With the help of Sapphire Systems, National Grid have successfully achieved detection of critical service outages before they occur. Learn about the challenges faced during the implementation, and the benefits of using machine learning in ITOM. The presentation will provide an in-depth overview of the technologies and processes used by National Grid and how they can be applied to other organizations. Join us to discover how National Grid revolutionized their operations and how you can too.

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