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Panel: Accessible, fast, and secure: How governments can accelerate their mission to serve
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Conference Sessions
Deliver effortless customer experiences that drive long-term loyalty
SPT1541-K22
K22 K2022
Panel: Accessible, fast, and secure: How governments can accelerate their mission to serve
SES1475-K23
<p>In these economic times, agencies are focused on their mission to serve while remaining fiscally responsible with limited resources. Agencies are balancing increased service requests and consumer-like expectations from their constituents, employees, businesses, visitors, and other agencies, with growing regulatory requirements. This provides an opportunity to both invest in the customer experience, while also increasing security. In this session, learn from ServiceNow® leaders and government agencies on how to accelerate the mission to serve.</p>
Harnessing AI for State and Local Government Services
SPN2460
Unlock government innovation and prepare for the future! Join Pat Snow, former CTO for the state of South Dakota, to explore the transformative power of AI & LLMs in revolutionizing citizen services. See how the ServiceNow platform provides the foundation for agencies to implement intelligent automation, driving efficiency and responsiveness. We'll examine real-world use cases and demonstrate how these technologies are shaping the future of public service delivery. Gain valuable insights to leverage these tools and create lasting positive impact.