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Jamie Grant

Jamie Grant

State of Florida

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Conference Sessions

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Panel: Accessible, fast, and secure: How governments can accelerate their mission to serve

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<p>In these economic times, agencies are focused on their mission to serve while remaining fiscally responsible with limited resources. Agencies are balancing increased service requests and consumer-like expectations from their constituents, employees, businesses, visitors, and other agencies, with growing regulatory requirements. This provides an opportunity to both invest in the customer experience, while also increasing security. In this session, learn from ServiceNow® leaders and government agencies on how to accelerate the mission to serve.</p>

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Spotlight Keynote: Public Sector says YES to improving experiences with digital transformation

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<p>The public sector is dedicated to their mission of service. However, government agencies often face challenges such as outdated systems and limited resources that hinder their ability to deliver the experiences citizens expect. In this session, we’ll explore how digital transformation can overcome these obstacles and close the gap. Join ServiceNow’s Dr. Raj Iyer, Head of Global Public Sector and former CIO of the U.S. Army and Jamie Grant, CIO from the State of Florida – as they discuss how the ServiceNow platform integrates into the missions of departments and agencies to digitally transform the way citizens are served.</p>