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Now on Now: How we discover, prioritize, implement, and measure automation
Conference Sessions
Now on Now: How to automate with RPA
SES3368
<p>See how <span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;"><span style="">ServiceNow® is</span></span></span></span> increasing our automation with RPA to automate manual processes.</p>
Now on Now: How ServiceNow amp up efficiencies by 20% with self-driving process automation
SES1388
<p>The era of manual automation is waning. It's time to unleash next-generation productivity with a system that increases process efficiencies by 20%. In this session, we unveil a bold vision for self-driving automation, a new paradigm shift that revolutionizes productivity and efficiency. Enter a world where automation discovers itself, optimizes processes, and delivers solutions through an intelligent cocktail of tools and AI. Discover a system that uses process and task mining, CI/CD, and real-time monitoring. And see how ServiceNow<span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;">®</span></span> using it — with the Now® Platform.</p>
Now on Now: How we discover, prioritize, implement, and measure automation
CCB1495-K23
<p>Our Automation Center of Excellence (ACoE) is the engine that drives long-term automation success at ServiceNow<span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;">®</span></span>. In this session, we’ll share our ACoE vision, strategy, org structure, and governance model, then we’ll dive into our automation pipeline and how we run it day-to-day. See how each phase of our automation lifecycle works as we answer questions like: How do we discover opportunities to automate? How do we prioritize these opportunities? How do different ServiceNow teams measure automation success? We’ll share how automation flows, from ideation to implementation to measuring ROI.</p>
IG