Note: Before you begin, Install Field Normalization Plugin. Also, please make sure that you are not logging each update using the field normalization as it will have a huge impact on retrieving the...

I have gone through many articles & community queries on how to copy the activities/journal entries between parent & child tables \[Bi-Directional\]. Either it can be RITM & SCTASK (Or) CHANGE REQU...

Designing a Portal landing page & home page in a customized way is a time taking process and involves lot of research in order to have a good UI Experience. This article provides you couple of sa...

Servicenow provides various options to get the data from different discovery sources. The data flows into Servicenow via different applications like 3rd Party Applications, Excel imports and places...

Tag Governance for Cloud discovery is a very useful plugin provided by Servicenow. It facilitates the creation of different policies to properly govern how the tags are going to be certified based ...

Introduction As I have been hearing a lot about how powerful ChatGPT is, thought of integrating into Servicenow. While checking the features of ChatGPT I was really impressed with the Code Search ...