BAE Systems achieved end-to-end service optimization using SPM, Agile 2.0 & SAFe

SES1933-K23

BAE deployed ServiceNow® Strategic Portfolio Management (formerly ITBM) in 2020 to support their digital transformation journey with End-to-End IT Demand Management, Project Portfolio Management, and Agile Lifecycle Management. Their Agile journey started with a comprehensive Agile Transformation with awareness, education, simulation, and enablement. Though Agile 2.0 helped them to kick-off Agile transformation, they quickly transitioned to SAFe in 2022 to manage large and complex projects. BAE is planning to use Strategic Planning, resource scenario modeling and Service KPIs in year 2023.

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