Michelle Isenhour
Director, Integrated Risk Management
Michelle Isenhour is the Director of Integrated Risk Management for Information Security & Risk Management at Johnson & Johnson where she fulfills a key role responsible for translating various information technology risk indicators into business risk. Michelle is currently leading the implementation of ServiceNow GRC at J&J, including portions of the Integrated Risk Management application, as well as the complete Third-Party Risk Management application. Expected “Go-Live” is May 2024.
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Risky Business: The move towards integrated risk management
Conference Sessions
Risky Business: The move towards integrated risk management
SES2092
<p>Effective risk management is critical to an organization's bottom-line. Historically, risk management within organizations has been conducted with a "siloed" approach - i.e. different departments within an organization manage their risks independently- resulting in potential redundancy in risk identification and a failure to see how risks can be interconnected within an organization. This session looks at how Johnson & Johnson and other organizations are using ServiceNow IRM to implement a "top-down" approach to assess and manage their risks- a forward-thinking concept in Risk Management.</p>
Transforming third-party risk management in life sciences
SPN2391
A leading Life Sciences company transformed its third-party risk management with ServiceNow and the help of KPMG. Automation streamlined risk assessments, reduced manual errors, and enhanced real-time monitoring of third-party engagements. A new vendor portal facilitated seamless communication with vendors, improving risk identification and mitigation. Advanced analytics provided deeper insights into potential vulnerabilities, ensuring proactive risk management. By modernizing TPRM, the company strengthened regulatory compliance and established a resilient, scalable risk management framework.