Corewell Health's journey to a common platform after merger

SES1994

<p>Corewell Health has been on a journey for the past three years with multiple implementation phases including ITSM, ITAM, ITOM, ITGRC, HR Case and Knowledge, HR Onboarding, APM, Employee Center, Virtual Agents and Next UI experience. Adding to the challenge, Corewell has integrated multiple provider systems through merger and has consolidated legacy processes and systems into their ServiceNow<span style="font-size: 11.0pt;">®</span> Platform. Being able to leverage a common, enterprise workflow platform has greatly reduced the complexity of integrating and harmonizing mergered departments and resources.  </p>

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