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Playbook Localization in Yokohama: Making Global Workflows Effortless

New article articles in ServiceNow Community · Mar 18, 2025 · article

As organizations expand globally, seamless **multilingual workflows** are critical. With the **Yokohama release**, ServiceNow introduces **Playbook Localization**, a powerful feature that allows developers to **translate playbooks dynamically at runtime**—eliminating the need for multiple versions of the same playbook.

### **Why Playbook Localization Matters**

Before this update, teams had to **duplicate playbooks** in different languages, creating inefficiencies and inconsistencies. With Playbook Localization, a single playbook can support **multiple languages**, making it **easier to manage, deploy, and scale** global workflows.

### **How to Enable Playbook Localization**

1. **Ensure your instance is on version 27.1 or later**
2. **Enable required system properties** in the System Properties table
3. **Install necessary translation plugins** (e.g., Spanish, French, etc.)
4. **Create and activate a playbook**
5. **Translate UI elements** in the Process Definition Table

### **Key Features & Benefits**

**One Playbook, Multiple Languages** – No need to create separate versions.
**Dynamic UI Translations** – Uses the _Get Message API_ for real-time localization.
**Support for Various Languages** – Based on installed language plugins.
**Improved User Experience** – Users see content in their preferred language automatically.

### **Live Demo & Future Roadmap**

In this episode, **Taylor Burrows** provides a **live demo**, walking through how to enable Playbook Localization step by step. The roadmap also includes **future automation** for translations, reducing manual effort and enhancing efficiency.

**Watch the full episode** to see how it works in action!

What do you think of this new feature? Drop your thoughts in the comments!

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https://www.servicenow.com/community/developer-advocate-blog/playbook-localization-in-yokohama-making-global-workflows/ba-p/3210427