Journey to ServiceNow: Customer stories and insights

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<p style=""><span style="font-size: 10.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="color: rgb(33,33,33);"><span style="font-size: 11.0pt;"><span style="">Join this session for an insightful fireside chat where customers will take the center stage to share their transformative journey with ServiceNow</span></span></span></span></span><span style="font-size: 11.0pt;"><span style="">®</span></span><span style="font-size: 10.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="color: rgb(33,33,33);"><span style="font-size: 11.0pt;"><span style="">. A</span></span></span></span></span><span style="font-size: 10.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="color: rgb(33,33,33);"><span style="font-size: 11.0pt;"><span style="">ttendees will hear first-hand accounts from organizations across various industries, highlighting how ServiceNow </span></span></span></span></span><span style="font-size: 10.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="color: rgb(33,33,33);"><span style="font-size: 11.0pt;"><span style="">has revolutionized operations, enhanced efficiency, and propelled innovation. Whether you're embarking on a digital transformation </span></span></span></span></span><span style="font-size: 10.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="color: rgb(33,33,33);"><span style="font-size: 11.0pt;"><span style="">journey or seeking to maximize the potential of Gen AI, this session is a gateway to actionable insights, strategic guidance, and unparalleled </span></span></span></span></span><span style="font-size: 10.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="color: rgb(33,33,33);"><span style="font-size: 11.0pt;"><span style="">networking opportunities.</span></span></span></span></span></p>

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What can workplace leaders learn from Meow Wolf?

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<p>As a portal to transformational experiences, Meow Wolf provides place and space to consider a universe where anything is possible. Preconceived assumptions are lifted and an invitation to explore and discover new aspects of the human condition and what interests people unfolds. Vince shares with us how the Meow Wolf experience illuminates the power of possibility. Individuals and organizations seeking new ideas, new innovations to solve intractable challenges can benefit from moments of engaging with an environment built of wonder.</p>

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Understanding the transformational power of Global Business Services

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Improving service quality and governance across the enterprise is no easy feat, but a must if you are planning to transform operational efficiency to drive agility. Join this Think Big session to understand the transformative power of Global Business Services (GBS). Explore how adopting a GBS mindset can amplify productivity, slash costs, and create seamless experiences for both employees and customers. Attend this session to learn how to develop an agile, foundational GBS model.

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Innovating the employee and customer experience

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<p>Microsoft and ServiceNow<span style="font-size: 12.0pt;">®</span> have partnered to make the world of work achieve more. By seamlessly embedding ServiceNow workflows into Microsoft Teams, together we empower employees to work where they already work, find answers to common problems faster, and manage more complex matters to a live agent. And this is all managed on a single portal. Join this session to hear more about how Microsoft and ServiceNow’s partnership is improving service, experiences, and access for employees and raising customer satisfaction scores to 100%.</p>

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Center the human - The total enterprise experience

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Join this Think Big session to learn how – and why – a successful transformation centers the human experience. The session will explore how an ecosystem can move faster, respond more nimbly to opportunities, and be more resilient to change with a total enterprise experience mindset.

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Bell Canada Reimagines Field Service with AI

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Imagine how AI could transform your service delivery—reducing downtime, predicting issues before they happen, and optimizing your entire workflow. Join Bell Canada's SVP of Field Services, Bruce Dean and ServiceNow Innovation Officer, Ian Krieger, as they reveal how AI is reshaping field operations. You’ll walk away with actionable insights and real-world strategies to elevate your field service game.

Journey to ServiceNow: Customer stories and insights

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Join this session for an insightful fireside chat where customers will take the center stage to share their transformative journey with ServiceNow. Attendees will hear first-hand accounts from organizations across various industries, highlighting how ServiceNow has revolutionized operations, enhanced efficiency, and propelled innovation. Whether you're embarking on a digital transformation journey or seeking to maximize the potential of Gen AI, this session is a gateway to actionable insights, strategic guidance, and unparalleled networking opportunities.

The transformation imperative: Building your own credibility in the AI era

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IT leaders have been under pressure for decades to show value to the business. Historically that has come in the shape of cost-out and productivity targets. But no longer. This is the moment IT leaders have been waiting for. Technology has matured to enable true cross-functional collaboration that drives tangible, measurable, real-dollar value to their organization. Leaders can solve real business challenges, build trust with colleagues across the organization, create momentum and become true change agents in service of their brand. Advances in AI capabilities (agents, text-to-code, knowledge creation, case summarization, RPA, process mining, etc.) now provide a suite of tools that enable colleagues to go faster, do more with less, and reduce operational cost. Join this Think Big discussion where Kevin Barnard, Deputy Chief Innovation Officer, who enabled regulatory compliance for a major financial institution using the Now Platform prior to joining ServiceNow, shares why building credibility across the organization is an imperative in the AI revolution.