Recent News
View all
JK
JF
Conference Sessions
K24
Infusing design into your ServiceNow teams
SES2994
<p>Get practical tips and examples for how to add design to your ServiceNow capabilities. Understand different team types, where design starts, and how it can integrate into your development lifecycle.</p>
K24
Experience mapping for non-UXers
SES3005
<p>Interested in understanding and improving the experience for end users but don't have the resources to conduct a formal journey mapping research project? Learn how to leverage existing knowledge about end users to surface insights into user journeys, pain points, and opportunities for improvement. Gain practical skills to help craft exceptional user experiences and provide measurable business value.</p>