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From analytics to insights with User Experience Analytics
DC
Conference Sessions
From analytics to insights with User Experience Analytics
LAB1755
Join this hands on lab for a deep dive into User Experience Analytics. Learn how to measure your application's usage, user adoption, and engagement. Supported applications include experiences from Next Experience, Service Portal, ServiceNow® mobile, and Virtual Agent. This session will cover how to approach your usage analytics and discover insights on users' behaviors and experience. Insights gathered can help you identify opportunities, optimize your implementation, and benchmark your progress across different channels of the Now Platform®.
Demo: Blast off with automation at hyperspeed
DEM1598-K23
In this demo session you will see ServiceNow®’s hyperautomation capabilities at work in a way you have NEVER seen them before. From speaking to the Virtual Agent in “any ServiceNow supported language” by phone and watching our RPA technology transform voice into action like you wouldn’t believe. Get an overview of how ServiceNow is transforming business across the globe with hyperautomation. Get ready for blast off and buckle up for Knowledge 2023!