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Jörn Frohs

Accenture

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Behind the scenes: Can GenAI answer complex medical questions?

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<p><span style="font-size: 10.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;">Hear how Siemens Healthineers—armed with ServiceNow</span></span></span><span style="font-size: 11.0pt;"><span style="">®</span></span><span style="font-size: 10.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;"> and the latest GenAI innovations—reinvent an outdated IT infrastructure to better manage more than 600K medical technology systems in 75 countries, impacting over 70% of the world's medical decisions. Learn how the Healthineers and ServiceNow are working to equip customer service agents with GenAI capabilities. Gain insight into every step, from initial analysis to defining KPI’s to setting up infrastructure to collecting, evaluating and implementing high-value GenAI use cases and preparing a suite of GenAI functionalities to go live.</span></span></span></p>