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Know what platform to use: The Hitchhiker's guide to the low-code galaxy
Lab: Get to a clean ERP core with ServiceNow ERP Customization Mining
Ask the Experts: How ServiceNow can help you get to a clean SAP core
Conference Sessions
Know what platform to use: The Hitchhiker's guide to the low-code galaxy
CCB1309
<p>With the proliferation of options and rapid market changes, selecting the right low-code platform can be daunting. It’s easier said than done to evaluate your needs and match them with the strengths of different platforms. However, what if you had a method to confidently choose the best-fit low-code platform for your project? Join us on a journey through the low-code universe in a comprehensive guide to low-code platform selection. Learn from experts, delve into real-world cases, and empower your application development projects.</p>
Ask the Experts: How ServiceNow can help you get to a clean SAP core
CCE2543-K23
<p>As organizations evolve, your SAP<span style="font-size: 12.0pt;">®</span> systems can become bloated and cluttered, making them difficult to manage, maintain, and innovate. Join this expert panel to explore how ServiceNow<span style="font-size: 12.0pt;">®</span> can help you get to a clean SAP core faster and more easily. This session will explore the key features and capabilities of ServiceNow, including ERP customization mining and SAP integration features. Whether you are an SAP administrator, IT manager, or business leader, this session will provide valuable insights on how ServiceNow can help you optimize your SAP system and achieve a clean SAP core.</p>
Citizen Developer - How to build a roadmap to success
CCB1246-K23
How to build a roadmap to enable Citizen Development within your organization. Product Success helps customers who don't know how to get started with Citizen Development and then how to mature the processes. We will share what customers typically start with and what to avoid when planning to do Citizen Development, and provide some success stories from customers that we have helped. Note: This will be about governance and organizational steps and not an overview of the App Engine studio or App Engine Management Center.
Lab: Get to a clean ERP core with ServiceNow ERP Customization Mining
CCL1273-K23
<p>Modern ERP systems require a single action and engagement layer. Many organizations have tried to build these workflows on top of their ERP system by customizing it. ERPs are excellent transactional systems of record, but are poor systems of engagement. Learn how to identify, and migrate these customizations off of your ERP system using ServiceNow<span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;">®</span></span> Customization Mining. Return your ERP core to a stable state, reducing technical debt and upgrade time.</p>
From App Engine to AI Agents: Crafting smarter, autonomous workflows
SES3222
You’ve honed app development for decades— what’s next? Traditional apps are stiff, manual, and impede rapid, scalable decision-making. It’s time to evolve. In this session, we’ll explore how to transform your app ecosystem into a dynamic, AI-driven powerhouse. We’ll break it down into three actionable phases: AI-infused apps that automate tasks, adaptive AI agent-enabled apps that streamline decisions, and fully autonomous AI agents that redefine workflows. Join us to see how you can build the future of enterprise efficiency, agility, and innovation—without starting from scratch.