Robert Ninness
Outbound Product Manager - Creator Workflows
Robert is a Product Manager for Creator Workflows products covering APJ, located in Brisbane. Robert has been with ServiceNow since 2012, first working as a Consultant in Melbourne, then relocating to Amsterdam as a Software Engineer to work on Performance Analytics. Since moving back to Australia he has been working with customers to increase adoption and success of the Platform and Creator Workflow products.
Recent News
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What's new in Now Assist for Creator? Yokohama store 2 (May) release
New article articles in ServiceNow Community
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9 months
What's new in Now Assist for Code Generation? March store release
New article articles in ServiceNow Community
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11 months
What's new in Now Assist for Creator? Yokohama store release
New article articles in ServiceNow Community
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12 months
12 days of ServiceNow Studio Day 8: No more scope switching
New article articles in ServiceNow Community
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about 1 year
12 days of ServiceNow Studio Day 9: Embedded AI
New article articles in ServiceNow Community
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about 1 year
12 days of ServiceNow Studio Day 7: Search from anywhere
New article articles in ServiceNow Community
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about 1 year
12 days of ServiceNow Studio Day 6: Bookmarked files
New article articles in ServiceNow Community
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about 1 year
12 days of ServiceNow Studio Day 5: Recently opened files
New article articles in ServiceNow Community
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about 1 year
Day 4 : Group tabs by app scope
New article articles in ServiceNow Community
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about 1 year
12 days of ServiceNow Studio Day 4 : Group tabs by app scope
New article articles in ServiceNow Community
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about 1 year
12 days of ServiceNow Studio Day 3: Show parent categories
New article articles in ServiceNow Community
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about 1 year
Now Assist for Creator skill and prompting guides
New article articles in ServiceNow Community
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about 1 year
Conference Sessions
Lab: Mapping Knowledge 2023 with an interactive indoor map
CCL1136-K23
Knowledge is always a hectic event, and for the first couple of days the showroom floor can feel like a maze. Come and build an interactive indoor map of the showroom floor to ease your navigational burden. Learn how to ingest a CAD floorplan, create indoor waypoints and embed the map into a Mobile app for use throughout Knowledge 2023.
Ask the Experts: How to manage SDLC for low-code governance
CCE2542-K23
As low-code development becomes more popular, organizations are looking for new ways to manage SDLC effectively. Managing SDLC for low code requires a unique approach that considers the rapid application development cycle, collaboration, and compliance requirements. This session will explore best practices for planning, designing, developing, testing, and deploying low-code applications on our platform, and discuss the tools and methodologies you need to effectively manage the SDLC for low-code applications.
Ask the Experts: How to assess your app dev maturity on Now Platform
CCE2540-K23
<p>App development is an essential aspect of digital transformation, and the Now Platform<span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;">®</span></span> offers a powerful platform to build and deploy custom applications. However, understanding your organization's app development maturity level is crucial to maximizing the benefits of this platform fully. Join this panel of experts who will share their insights on how to assess app development maturity on the Now Platform. Experts will discuss the key areas to focus on, the benefits of app development maturity, and practical steps to improve your organization's maturity level.</p>
Ask the Experts: How ServiceNow can help you get to a clean SAP core
CCE2543-K23
<p>As organizations evolve, your SAP<span style="font-size: 12.0pt;">®</span> systems can become bloated and cluttered, making them difficult to manage, maintain, and innovate. Join this expert panel to explore how ServiceNow<span style="font-size: 12.0pt;">®</span> can help you get to a clean SAP core faster and more easily. This session will explore the key features and capabilities of ServiceNow, including ERP customization mining and SAP integration features. Whether you are an SAP administrator, IT manager, or business leader, this session will provide valuable insights on how ServiceNow can help you optimize your SAP system and achieve a clean SAP core.</p>
Governance for low-code application development
CCB1137-K23
Help prevent app sprawl by learning how to implement development guardrails in App Engine Studio. Governance is key to a successful Citizen Development program. This session will equip you with the tools and best practices to implement a scalable program that resists app sprawl and shadow IT.
Lab: Get to a clean ERP core with ServiceNow ERP Customization Mining
CCL1273-K23
<p>Modern ERP systems require a single action and engagement layer. Many organizations have tried to build these workflows on top of their ERP system by customizing it. ERPs are excellent transactional systems of record, but are poor systems of engagement. Learn how to identify, and migrate these customizations off of your ERP system using ServiceNow<span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;">®</span></span> Customization Mining. Return your ERP core to a stable state, reducing technical debt and upgrade time.</p>
Builder track - The low code path part 2
CCL1562
On this final, most advanced path of the Builder Track, you’ll step into the role of Studio Shogun, armed with the full might of ServiceNow Studio to bring the power of AI and automation to your applications. You will learn how to craft secure applications that leverage legacy data to build proactive reports and elevate the niche aspects of your app to achieve the highest potential, helped along with Now Assist's latest features!