JZ
John Zhang1
Recent News
View all
We’ve seen that one of the hottest topics at ServiceNow Knowledge 2025 (K25) is how to put AI to work in ServiceNow. The AI Agent, AI Workflow Data Fabric are the key approaches ServiceNow is takin...
Video
Important ServiceNow AI Resources (Now Assist Skils, AI Agent and Workflow Data Fabric)
New article articles in ServiceNow Community
·
10 months
www.servicenow.com
cache
We’ve seen that one of the hottest topics at ServiceNow Knowledge 2025 (K25) is how to put AI to work in ServiceNow. The AI Agent, AI Workflow Data Fabric are the key approaches ServiceNow is takin...
Video
Useful ServiceNow AI Resources (Now Assist Skils, AI Agent and Workflow Data Fabric)
New article articles in ServiceNow Community
·
10 months
www.servicenow.com
cache
With the Yokohama release, ServiceNow introduced specialized AI agents that optimize operations. These agents handle both repetitive and complex tasks, boosting efficiency and allowing employees to...
Agentic AI (AI Agent) Development tips and Use Cases
New article articles in ServiceNow Community
·
11 months
www.servicenow.com
cache
With the Yokohama release, ServiceNow introduced specialized AI agents that optimize operations. These agents handle both repetitive and complex tasks, boosting efficiency and allowing employees to...
Agentic AI ( AI Agent ) Development tips and Use Cases (hands on experience )
New article articles in ServiceNow Community
·
11 months
www.servicenow.com
cache
With the Yokohama release, ServiceNow introduced specialized AI agents that optimize operations. These agents handle both repetitive and complex tasks, boosting efficiency and allowing employees to...
Agentic AI (AI Agent) Development Guidelines and Use Cases (Hands-on Experience)
New article articles in ServiceNow Community
·
11 months
www.servicenow.com
cache
The Flow Debugger is a new feature introduced in the ServiceNow Yokohama Release to help developers troubleshoot and debug flows in Flow Designer more efficiently. This feature enhances developer p...
Yokohama Release New Feature - Flow debugger Walkthrough
New article articles in ServiceNow Community
·
about 1 year
www.servicenow.com
cache
ServiceNow Community invited me on CSDM Webinar - Ask the Experts -- The best approaches to create CSDM diagram as an speaker on 07/01/2025\. You can find my talk from Youtube ServiceNow Community ...
Video
CSDM Architecture and diagram partten for Real Use Case Examples
New article articles in ServiceNow Community
·
about 1 year
www.servicenow.com
cache
A CSDM relationship map is a visual representation of the relationships between various configuration items (CIs), services, and business processes defined in the Common Service Data Model (CSDM) i...
Guideline how to build CSDM Relationship
New article articles in ServiceNow Community
·
over 1 year
www.servicenow.com
cache
The Common Service Data Model (CSDM) lifecycle sync between Asset and Configuration Item (CI) in ServiceNow is essential for ensuring that the asset and CI records are consistent across the platfor...
Understand Xanadu CSDM new feature- enabling CSDM life-cycle sync among CI, asset and IBI
Import
·
over 1 year
www.servicenow.com
cache
I have been leading CMDB remediation and CSDM Service migration project since last year. I would like to share what I have learned through ServiceNow Community and my project.
The Common Service D...
Video
Recently Linkedin ServiceNow Learning Community contacted the evaluation of ServiceNow related posts through Linkedin and selected the top most popular ServiceNow posts loved by Linkedin members. T...
Top Popular and high repost of Linkedin ServiceNow posts (Technical & features) since 1/01/ 2024
Import
·
over 1 year
www.servicenow.com
cache
When you want to include the catalog item variables in your report, you must configure catalog variables in your reports because the variable values are stored in different tables rather than in th...
Two ways (Database View and Variable config) to create Catalog Item variable report
Import
·
over 1 year
www.servicenow.com
cache