Joe Caceres
Enterprise Platform Architect
Joe is the Enterprise Platform Architect at Accenture
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Maximizing Success: Harnessing ServiceNow for Innovation and Growth
How Accenture is accelerating value with ServiceNow Impact
Conference Sessions
Maximizing Success: Harnessing ServiceNow for Innovation and Growth
SES2233
<p style=""><span style="font-size: 11.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="color: rgb(0,0,0);"><em><span style="">Dive into Accenture's approach to leveraging ServiceNow as a catalyst for innovation. This session will unveil the strategies behind some of Accenture's most successful deployments, ranging from DevOps to AI Code Generation, to help streamline operations and drive growth across their global business landscape. Discover the goals and challenges behind each initiative, and their transformative outcomes. All done while navigating the complexities a large-scale enterprise. </span></em></span></span></span></p> <p> </p>
How Accenture is accelerating value with ServiceNow Impact
SES1441-K23
<p>Learn how Accenture has been using ServiceNow® Impact to accelerate their own journey on the Now Platform<span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;">®</span></span> over the last year. By recommending content, tools, and expertise that clearly align with their strategic priorities, ServiceNow Impact has moved the needle on Accenture’s platform health KPIs. With this strong foundation, Accenture is shifting into the next phase of its maturity on the Now Platform—the ability to measure the value realized from their ServiceNow investment—with ServiceNow Impact at the core.</p>
A New Era: Accenture's Journey to Agentic AI
SES2755
Explore Accenture’s transformative journey with GenAI, from our vision and goals to implementation and lessons learned. Learn how we identified impactful use cases, built a strategic roadmap, and achieved tangible value. This session highlights the progress made and our path forward in shaping an Agentic-powered future.
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