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One size doesn't fit all: What UX research can do for your unique implementation
Leveraging UX research to transform Wells Fargo's Employee Center
Craft user-friendly experiences with UX methods and Now Create success packs
Conference Sessions
Leveraging UX research to transform Wells Fargo's Employee Center
SES1717
<p>The <span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;">ServiceNow® </span></span></span>Employee Center is designed to improve the world of work, but that world looks different for every customer. Hear how Wells Fargo tailors the out-of-the-box functionality to meet customer expectations through UX research. This conversation isn't just about tailoring ServiceNow products, but rather about understanding the nuanced realities of working environments. If you're looking to refine your own implementation strategies or curious about UX research's impact, this conversation promises valuable insights.</p>
One size doesn't fit all: What UX research can do for your unique implementation
SES2996
<p><span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;"><span style="">ServiceNow®</span></span></span></span> products and features are created to better the world of work, but the world of work looks a little different for every customer. How can you implement ServiceNow solutions so that they work for you? Join this session for a demonstration of how tailored UX research can unlock solutions to unique challenges. The session will include UX research techniques that will help you discover your key product needs and enable you to lead intuitive and effective implementations.</p>
Craft user-friendly experiences with UX methods and Now Create success packs
SES1723
<p>Join this hands-on workshop to learn essential user experience design methods to enhance <span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;">ServiceNow®</span></span></span> experiences. During the workshop, you will be introduced to human-centered design principles and learn to apply them using the implementation guides and crucial UX methods in Now Create. By the end of the workshop, you will gain the confidence to conduct key UX activities, simplify your implementation planning, and deliver improved user and stakeholder outcomes. This workshop is your chance to upgrade your skills and take your ServiceNow implementation to the next level!</p>
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