Jason Occhialini
Director of Product Management
Jason leads ServiceNow’s inbound telecommunications product team, leading a team of product managers who own product roadmap and release activities for all telecommunications industry products. Prior to his current role he was the lead product manager in ServiceNow’s ITSM business and is a recognized service management expert. He has 27 years of experience in the telecommunications industry, with an emphasis in the assurance and care domains. Jason is passionate about his role as a customer advocate and ensuring the products we are building enable transformational business outcomes.
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Conference Sessions
BT simplifies service management and streamlines complex ordering processes
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Technology Product Roadmap
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<p>In today's competitive landscape, Technology Providers must optimise customer value while managing costs. Be the first to hear ServiceNow’s vision for industry-specific capabilities that will shape the future of customer service and operations for Tech Providers.</p> <p>Innovation highlights:</p> <p>–Drive value throughout a customer’s journey with account lifecycle events and customer value management</p> <p>–Deliver next-generation service management using seamless workflows powered by Service Bridge</p> <p>-Accelerate lead-to-cash, reduce costs, and improve experiences with a unified platform</p>
Product Roadmap: ServiceNow for Telecom
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<p>As the digital world evolves, connectivity has never been so vital to every fabric of society and business. Join Rohit Batra, ServiceNow<span style="font-size: 12.0pt;"><span style="">®</span></span>'s VP and Head of Product, Telecom, Media and Technology Industry, as he shares the strategy for delivering purpose-built workflows across network inventory, ordering, care, and assurance--helping communications service providers accelerate growth while reducing costs.</p>
From siloed to seamless: How CRM is shaping the future of tech providers
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Put AI to work and transform your tech provider's journey into a profitable anything-as-a-service business. In a rapidly evolving and competitive landscape, leveraging AI to drive growth, lower costs, and reduce risk requires seamless workflows across the entire XaaS value chain. Join us to hear from industry leaders as they share insights and strategies for harnessing AI to power the future of XaaS growth. Get inspired to unlock new possibilities - and stay ahead.