Take advantage of a new and streamlined clone experience

CCE3484

All customers clone. It is an essential part of enabling development, testing, upgrades, and more on the platform. Given it's one of our most used automations, we launched a streamlined new clone experience in November 2023. The Clone Admin Console is now generally available on the ServiceNow store and will be automatically available on all instances on Washington release and higher. In this 30m interactive session, we will walk through the app benefits, provide a demo and have a clone tips and tricks segment on how to optimize your clones, and ensure you have the right data after your clone.

Clone solution to allow multi-TB CMDB to be cloned within hours

SES2237

<p>Our goal was to clone down from our ServiceNow production instance to all lower-level instances in a single weekend without any user impact. However, with our CMDB growing rapidly as more applications are deployed on the Now Platform, clone duration is prolonged with each iteration. Importing delta apps from source control post-clone on a dev instance was taking a full week, affecting application development and costing AT&T financially. Join this session to learn how AT&T and ServiceNow teams collaborated to create a solution that reduced clone impact duration from 1 week to only 24 hours.</p>