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AI all day: Exploring LLM prompt engineering & using AI in your daily workflow
SSM
VP
Lab: UX: Streamlining content value realization from customers and partners who have done it
Using content to reduce tech bloat and create value centers
Using content to reduce tech bloat and create value centers
Conference Sessions
AI all day: Exploring LLM prompt engineering & using AI in your daily workflow
LAB1726
<p>Laptops required: Struggling to understand how AI works? Does it feel like you can’t use it effectively in your day to day? Learn how LLMs work from the people who are in charge of creating and training the Now LLM. Learn the principles of prompt engineering and engage in a hands-on lab that will help you understand the <span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;"><span style="">ServiceNow®</span></span></span></span> LLM model and give you ways to use AI to make your job easier and your team more efficient.</p>
Lab: UX: Streamlining content value realization from customers and partners who have done it
LAB1692-K23
<p>As the ServiceNow® platform becomes more pervasive in your organization, its impact becomes more diverse. However, innovation without governance can leave companies with features and applications that are hard to use, scale and understand value. Innovation and efficiency can quickly turn into confusion and tech debt. Join this panel of enterprise content experts to understand the how to scale documentation process to decrease cost, technology debt, and time to value. Learn ways to automate and integrate documentation to create a consistent, accurate, and engaging content ecosystem.</p>