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Supercharge your ITSM workflows with GenAI capabilities for Incident Management
Unknown
ยท
almost 2 years
TK
players.brightcove.net
Conference Sessions
1692646803067001XK24
Supercharge your ITSM workflows with GenAI capabilities for Incident Management
NLL1429
<p>Discover the overall architecture of Now Assist for ITSM, required plug-ins, how to configure experiences, and use capabilities. Activate features like incident summarization, resolution notes generation, and chat summarization.</p>
Conference
Lab: Configure and initiate advanced risk assessments
LAB1558-K23
Create and publish the risk assessment methodology (RAM) with factors and initiate the advanced risk assessments with multi-level approvals.