Building Connected AI Experiences: Stand Up the ServiceNow MCP Server and Light Up AI Interoperability

CCB7549

AI agents are powerful alone but transformational when they coordinate across your enterprise. In this hands-on lab, you’ll move beyond MCP & A2A theory to build your Agentic Fabric by setting up the ServiceNow MCP Server Console and shipping governed, production-ready tools. Learn how ServiceNow turns Agents, Skills, workflows, and APIs into secure, observable tools any MCP Client-enabled agent can invoke. By the end, you’ll have built real AI interoperability—perfect for admins, builders, architects, and developers.

Tips and tricks for faster, easier upgrades

LAB2049

Discover the latest tricks to turbocharge ServiceNow® upgrade experiences! Uncover the power of our new performance profiling tool for post-upgrade system optimization. Streamline upgrade process using dynamic upgrade plans and rules engine. Elevate excitement further by exploring our Automated Test Framework's test generation feature – a game-changer in ensuring a seamless and efficient upgrade journey.

360 Exchange: High five strategies for smoother upgrades

SES2898

Embarking on a ServiceNow upgrade journey can be daunting, but it doesn’t have to be. Join us for an insightful discussion where we’ll share five high-impact strategies to streamline your ServiceNow upgrades and ensure a smooth transition to the latest version. Tailored for practitioners and implementors, 360 Exchange provides a distinctive opportunity to connect directly with ServiceNow experts and peers. Prepare to delve into open dialogues, share invaluable insights, and collectively explore solutions to common challenges.