Service Operations in the AI era

LAB1757

The long-promised AI future is finally becoming a reality. Artificial intelligence can drive real value for every service organization, automating routine tasks and augmenting service agents as they work on solving complex problems. This will be a no-spin session, tailored to those who are eager to start using AI on the Now Platform®. Join this hands-on lab to hear practical advice and learn how to get started with leading practices based on numerous successful customer deployments. Products covered include Now Assist, Task Intelligence, Predictive Intelligence, and Document Intelligence.

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