The COO Imperative: Evolving From Network-Centric to Customer-Centric Operations

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<p>As digital services grow in complexity, delivering proactive service experiences to enterprise customers has become increasingly difficult for operations teams. Agents get lost in a myriad of systems and manual processes as they swivel chair trying to resolve alerts, resulting in poor experiences for everyone involved and increased costs. Hear how Comcast Business has streamlined operations and assurance with automation and AI. Delivering service experiences that are reliable and proactive while empowering agents with cross-network visibility and real-time data to solve problems faster.</p>

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