Transforming procurement for efficiency and experience at Coursera

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Coursera has leveraged ServiceNow® Source-to-Pay Operations to build a centralized intake for software purchasing while reducing manual efforts and swivel chairing between multiple downstream systems to increase operational efficiency and enhance the user experience. Learn how Coursera envisions a single intake process to capture key requirements and drive orchestration of activities including legal and infosec review, contract creation, and PO processing in an integrated landscape. Discover how the company mapped their solution vision to Source-to-Pay Operations and its various capabilities.

Customer Panel: Gen AI early adopters using Now Assist for ITSM

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<p>Looking to accelerate employee self-service and agent productivity? Hear how three early adopters of Now Assist for ITSM – a ServiceNow GenAI offering – have moved from planning to quick implementation, to seeing benefits. IT teams at Accenture, Coursera, and USI can tackle more complex incidents, pursue strategic initiatives, and delight leadership with Gen AI. Attend this panel to learn how Now Assist can help you do the same.</p>