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Faster Closures. Better Compliance. Lower Risk.
Security incidents are more than just technical issues—they’re critical risk events that can impact your business, brand, and bottom line. That’s wh...
Using Process Mining to identify where to improve Security Incident and Remediation tasks
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10 months
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This short video is part of a series designed to highlight how ServiceNow customers can start to identify process improvement opportunities using the Process Mining evaluation projects for Customer...
Identify HR Case Reassignments and their impact using the Process Mining Evaluation project
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11 months
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This short video is part of a series designed to highlight how ServiceNow customers can start to identify process improvement opportunities using the Process Mining evaluation projects for Customer...
Analyze the impact of Customer Case Reassignments Process Mining Customer Case Evaluation project
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11 months
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This short video is part of a series designed to highlight how ServiceNow customers can start to identify process improvement opportunities using the Process Mining evaluation projects for HR Cases...
Uncover HR Case Idle Time using the HR Case Process Mining evaluation project
New article articles in ServiceNow Community
·
11 months
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This short video is part of a series designed to highlight how ServiceNow customers can start to identify process improvement opportunities using the Process Mining evaluation projects for Customer...
Uncover Customer Case Idle Time using the Customer Case Process Mining evaluation project
New article articles in ServiceNow Community
·
11 months
www.servicenow.com
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This short video is part of a series designed to highlight how ServiceNow customers can start to identify process improvement opportunities using the Process Mining evaluation projects for Employee...
How to uncover AI agent use cases with the HR Case Process Mining Evaluation project
New article articles in ServiceNow Community
·
11 months
www.servicenow.com
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This short video is part of a series designed to highlight how ServiceNow customers can start to identify process improvement opportunities using the Process Mining evaluation projects for Customer...
How to uncover AI agent use cases with the Customer Case Process Mining Evaluation project
New article articles in ServiceNow Community
·
11 months
www.servicenow.com
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Eliminating Blind Spots: Process Mining for End-to-End Source-to-Pay & Third-Party Risk Insights
![DamianPascale_0-1739723962678.jpeg](https://www.servicenow.com/community/image/serverpage/image-i...
Eliminating Blind Spots: Process Mining for End-to-End Source-to-Pay & Third-Party Risk Insights
New article articles in ServiceNow Community
·
12 months
www.servicenow.com
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Conference Sessions
K25
How to use Process Mining to identify process improvement opportunities
LAB2565
Process mining is revolutionizing the way we understand how efficiently our organization is operating. ServiceNow's Process Mining automates the process of x-raying your workflows to show you where there are opportunities to make process improvements that will drive lasting business value. In this lab you will learn everything you need to know to get started with Process Mining when you get back to work. We'll cover how to use the Analyst Workbench to interact with process data and identify improvement opportunities as well as create your first two Process Mining projects.