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Christie Moore

Christie Moore

ServiceNow Inc.

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Conference Sessions

1692646803067001XK24

Unlocking maximum efficiency: Streamlining store operations for enhanced customer experiences

SES2860

<p>Today, retailers are grappling with razor-thin margins where every opportunity for optimization counts. With Service Now Retail Operations, both owned and franchised store employees can automate store tasks, resolve issues quicker with self-service, and free up time to serve customers better, while store operations leaders can gain better operational visibility into store issues with insightful metrics and dashboards. Join us in this session to learn how our retail customers are transforming in-store operations to boost frontline staff productivity, and delivering great customer experiences while reducing costs.</p>