Now Assist-powered self service

SES2043

ServiceNow® has super charged self service experiences with generative AI capabilities. Learn how to leverage Now Assist in any channel such as portals, mobile or collaboration tools (e.g. Microsoft Teams) to meet requestors where they are. Understand ServiceNow's vision for self service and how this is transforming traditional experiences such as search and Virtual Agent. Learn how to take advantage of Now Assist to quickly deploy generative AI experiences across catalog, knowledge, and any custom workflow serving requestors.

Empower employees with Now Assist and Microsoft Copilot for M365

SES5086

ServiceNow and Microsoft are working to integrate Now Assist and Copilot for M365. Join us and learn how to bring these two capabilities together to meet employees' needs where they are, when and how you can get ahold of the integration, and what the future holds.

Roundtable: High five strategies for smoother ServiceNow release upgrades

SES2533-K23

<p>Join this facilitated roundtable discussion focusing on five key strategies that customers put in place to upgrade smoothly to the latest release. Hear how using capabilities such as Automated Test Framework, plan better with the Upgrade Center & Now Support, small upgrades with ServiceNow® store, leverage low code to minimize customization, getting better with Out of the box capabilities.</p>