Transform Enterprise Customer Experience with TMT Service Management

LAB1588

Delivering digital-first services to your enterprise customers just got a whole lot easier! In this lab, system administrators get a hands-on journey from configuring essential Service Bridge features to activating customer services through Account Lifecycle Events (ALE) and demonstrations of Proactive Service Experience Workflows (PSEW), providing a snapshot of the future of service management. It is ideal for those looking to leverage ServiceNow for transformative service delivery.

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Demo: Tech Providers: Connect your ecosystem & deliver proactive experiences at scale

DEM2643-K23

<p>Fulfilling an order across a technology ecosystem can be complex and time consuming. Join this demo and learn how Technology Providers can connect their ecosystem to deliver a frictionless service delivery experience. From a streamlined end-to-end ordering process that leverages integrated product and service catalogs, to providing a proactive service experience with full visibility and transparency. The end result? Faster fulfillment of customer orders, higher CSAT and NPS scores, and reduced cost to serve—a win for customers, employees, and partners!</p>

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