Amit Saxena
GM and VP - Workflow Data Fabric
Amit Saxena is GM and VP of Automation Engine and Hyperautomation Expert at ServiceNow. In this role, Amit is leading efforts to unify our customer's approach to hyperautomation on a single platform by automating and connecting anything to ServiceNow. Amit's domain expertise spans cloud technology, hyperautomation, RPA, SaaS, iPaaS, and machine learning. Prior to this, Amit led the Intelligent Automation portfolio for Oracle in the OCI team. Earlier in his career, Amit was a Lead PM for the industry's first cloud-native RPA product at Automation Anywhere.
Recent News
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Community AMA series: Ask me anything about Automation Engine
App Engine and Automation Engine vision, strategy, and product roadmap
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Modernize your Automation COE: A deep dive into Automation Center
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Automation Center: Prioritize, Manage, and Measure ROI on Automations from Across your Multi-vendor Landscape; Featuring Orange Business
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Product Roadmap: Automation Engine vision and strategy
Conference Sessions
App Engine and Automation Engine vision, strategy, and product roadmap
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<p>Companies need to adapt to changing business needs and innovate by building new and differentiated workflows to stay competitive. Join this session to learn how ServiceNow® is evolving our App Delivery and Automation portfolio with new low-code, integration, and RPA tooling to connect people, process, and systems for end-to-end automation. Get a first-hand look at new features, including Now Assist for Creator, ServiceNow's GenAI for developers. Hear how Ball Corp is using these capabilities to build innovative solutions, tackling diverse IT and business challenges with impressive results.</p>
Community AMA series: Ask me anything about Automation Engine
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<p>Join this collaborative discussion all about accelerating <span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;"><span style="">ServiceNow®</span></span></span></span> automation! Gain valuable insights, ask hot topic questions, and dive deep into automating on a single platform, connecting to any system, and removing manual tasks in this exclusive AMA session, in the Community Pavilion. From RPA Hub to Integration Hub, Stream Connect for Apache Kafka, Document Intelligence, and Process Mining for External Data, these technologies are set to accelerate automation development and deliver even greater business value.</p>
Modernize your Automation COE: A deep dive into Automation Center
SES4011
<p>Amit Saxena, GM of Automation Engine at <span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;">ServiceNow®</span></span></span>, will share success stories from customers who are live on Automation Center. Amit will show how you can measure business value and manage the operational health of your multi-vendor landscape with Automation Engine’s workspace for automation teams. He will deep dive into automation governance best practices, exploring ServiceNow's automation governance strategy and vision for the future. Amit will also outline how ServiceNow empowers the Automation COE to deliver bottom and top-line impact and operate with AI-augmented intelligence.</p>
CreatorCon Keynote: Caffeinating your developer world
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<p>We know you as developers crave new features and the CreatorCon keynote is the place to see them in action. Join the CreatorCon keynote to see how you can use the latest (and upcoming) technologies on the ServiceNow<span style="font-size: 12.0pt;">®</span> Platform.</p> <p>Product leaders Amanda Joslin, Chris Haas, Nirankush Panchbhai, and Amit Saxena will demo key capabilities that enable you to build, automate, connect, and keep you energized on your developer journey. And stay to the very end when we announce The Devvies winners!</p>
Automation Center: Prioritize, Manage, and Measure ROI on Automations from Across your Multi-vendor Landscape; Featuring Orange Business
SES1432-K23
<p>Automation leaders are struggling with the vastness of automation requests and automation tools that have been deployed in silos across the business. There is a better way! Prioritize automations, measure business value, and manage the operational health of your multi-vendor landscape with Automation Engine’s new workspace for automation teams – Automation Center. Attend this session to learn how this exciting capability helps identify the right opportunity, quantify business impact, and break down siloes with complete visibility of automations – whether they’re running on ServiceNow® or not.</p>
Product Roadmap: Automation Engine vision and strategy
SES1431-K23
Macro-pressures are demanding hyperautomation with more connected teams, faster cycle times, and operational cost saving. Hyperautomation can delight customers, partners, and employees with smarter, more connected experiences that differentiate your business. Automation Engine is an in-platform integration and RPA solution that empowers users of all skill levels to quickly and cost-effectively connect or automate any system, document, or task with minimal code. Join this session to understand how to leverage this solution to achieve your hyperautomation goals with a single platform.
Workflow Data Fabric Roadmap & Strategy
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Workflow Data Fabric is a native data and automation orchestration layer built into the ServiceNow Platform that puts your data to work. Power all your workflows, AI agents and analytics with real-time access to data from any source, all without leaving ServiceNow’s single, scalable platform. Join this session to learn about the latest and upcoming Workflow Data Fabric innovations that will help you navigate enterprise data complexity, enrich workflows and automate across any system and data source with end-to-end governance.
Data and Analytics Roadmap: The future of AI with Workflow Data Fabric
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AI agents are only as good as the data and insights they have access to. ServiceNow’s Data and Analytics capabilities unify data, workflows, real-time analytics, and automation on the Now Platform to fuel AI Agents with the insights they need to take intelligent action across every corner of the business. Join us for this in this roadmap session to deepen your understanding of ServiceNow’s Data and Analytics strategy and hear about how these innovations can transform your business. Learn about the latest enhancements to WDF, RaptorDB, our analytics capabilities, and more.
AI-Augmented workflows: Enterprise transformation without endless timelines
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In today's fast-paced digital ecosystem, organizations must rethink their workflow strategies to remain competitive. This session explores how AI-driven automation and GenAI-powered process intelligence can optimize ServiceNow workflows, reduce operational bottlenecks and enhance cross-functional collaboration. We will showcase real-world implementations where AI has streamlined ITSM, SecOps and Customer Service workflows, delivering tangible business outcomes.