A11y and Localization Features in NowAssist + Free Open Source Tool

Accessibility on the Now Platform

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<p>Ensuring the Now Platform® is truly inclusive has always been a priority for ServiceNow® and digital accessibility plays a key role in that journey. Attend this session to hear insights into an accessibility journey including showcasing multiple new features including: new keyboard shortcuts, forced colors, reflow, invisible controls, keyboard truncation, accessibility checker for Theme Builder, mobile dark theme, mobile text resizing, and more.</p>

Accessibility features fulfill EVERY citizen experience!

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<p>The Head of Accessibility Customer Engagemen, will demonstrate the built-in <span style="font-size: 12.0pt;"><span style="font-family: Calibri , sans-serif;"><span style="font-size: 11.0pt;"><span style="">ServiceNow®</span></span></span></span> accessibility features and compatibility that enable EVERY citizen to have a smooth user experience. Learn how to customize the user interface and use new tools empowered by AI to maximize productivity and efficiency. While necessary for people with disabilities, these capabilities really provide the ultimate customized workflow. There’s something for everyone—come see which is your favorite! </p>

Voice-Input for AI Agents and 4 Top Usability Features You Should Be Using

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Great usability isn’t just about efficiency—it’s about working smarter, faster, and more inclusively. ServiceNow is making this a reality with game-changing voice-controlled AI, keyboard shortcuts, dark mode, color patterns for data visualization, and award-winning neurodiversity-friendly features. In this session, we’ll showcase these top usability innovations, how they enhance productivity, and why they matter for all users. Plus you'll ensure that you're ahead of the curve with international A11y requirements! Join us to see these features in action and learn how to maximize their impact.

The future of work: AI, usability & workforce productivity

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The workforce is evolving, and so are the tools that empower it. As AI reshapes productivity, forward-thinking leaders must ensure their solutions support the diverse ways employees work. From neurodivergent professionals to those with varying abilities, ServiceNow’s usability-focused features are key to unlocking workforce potential. Come explore how organizations can harness AI to drive efficiency, then supercharge gains by creating a workplace that works for everyone.

Driving Usability & Accessibility: Accenture’s ServiceNow Success Story

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How can organizations scale accessibility and usability across their workplaces? Accenture tackled this challenge using ServiceNow’s Workplace Delivery app with MobilityMojo, driving greater accessibility conformance and improving employee experiences. In this session, we’ll explore how this solution enhances workplace usability, streamlines accessibility efforts, and delivers real business impact. Join us to learn best practices and see how technology can create more inclusive environments.