Knowledge 2020
881 sessions
K20-BRE3360
Breakout ITSM: The strategic foundation for business success in an always changing world (BRE3360)
K20-BRE2784
Breakout Keurig Dr Pepper: Ensuring Enduring Success with Continuous Improvement of Employee Services (BRE2784)
K20-BRE2682
Breakout Know the docs – Jump-starting your ServiceNow journey with the right materials (BRE2682)
K20-BRE2422
Breakout Learn how a global life sciences customer leverages NOW for data classification (BRE2422)
K20-BRE1208
Breakout Learn how Now Creators helps ensure a smooth journey with ServiceNow (BRE1208)
K20-BRE3496
Breakout Leverage digital transformation to deliver enterprise services in the new normal (BRE3496)
K20-BRE2961
Breakout Leveraging Augmented Reality for digital transformation of field service (BRE2961)
K20-BRE1974
Breakout Leveraging ServiceNow's vulnerability response to automate vulnerability management (BRE1974)
K20-CCB3439
Breakout Live coding happy hour - building an integration to retrieve COVID-19 data (CCB3439)
K20-BRE2592
Breakout Lowe's: Transforming HR shared services in a large, complex retail organization (BRE2592)
K20-BRE2650
Breakout Make Automated Test Framework (ATF) a reality within your organization (BRE2650)
K20-BRE3765
Breakout Managing Safe Return to Workplace with ServiceNow Employee Workflows (BRE3765)
K20-BRE2199
Breakout Managing the Masses: How to streamline vulnerability management and remediation (BRE2199)
K20-BRE3774
Breakout Minimizing downtime: Using 4Industry to minimize planned and unplanned downtime (BRE3774)
K20-BRE1076
Breakout Now on Now: Automated SecOps enable 20% Faster response and 50% cost reduction (BRE1076)
K20-BRE1325
Breakout Now on Now: Biz continuity for IT Ops enabled 100% remote work during COVID-19 (BRE1325)
K20-BRE1313
Breakout Now on Now: Covid-19 Emergency Response Apps - Idea to Production in one week (BRE1313)
K20-BRE1066
Breakout Now on Now: Creating products on the Now Platform® to drive company growth (BRE1066)
K20-BRE1084
Breakout Now on Now: Data governance and privacy controls bring operational efficiency (BRE1084)
K20-BRE1063
Breakout Now on Now: Delivering 40% of HR and IT requests with automated self-service (BRE1063)
K20-BRE1366
Breakout Now on Now: Developing business continuity plans for Customer Support (BRE1366)
K20-BRE1057
Breakout Now on Now: Get things done 5X faster by leveraging Mobile and Virtual Agents (BRE1057)
K20-BRE1070
Breakout Now on Now: Healthy CMDB governance delivers 94% automated change approvals (BRE1070)
K20-BRE3113
Breakout Now on Now: How we simplified legal request intake by 80% and optimized delivery (BRE3113)
K20-BRE1093
Breakout Now on Now: How we transformed Security Operations experience using ServiceNow (BRE1093)
K20-BRE1319
Breakout Now on Now: HR Ops increases productivity 149%, but what about the experience? (BRE1319)
K20-BRE1094
Breakout Now on Now: Knowledge-Centered Service allow agents to resolve issues 50% faster (BRE1094)
K20-BRE1067
Breakout Now on Now: Moving AIOps from buzzword to reality with 99% noise reduction (BRE1067)
K20-BRE1065
Breakout Now on Now: Our continuous integration development journey using ServiceNow DevOps (BRE1065)
K20-BRE1056
Breakout Now on Now: Performance Analytics implementations gain $2.1M in efficiencies and improve CSAT (BRE1056)
K20-BRE1324
Breakout Now on Now: Reduce patching cycles by 75% with CMDB and Vulnerability Response (BRE1324)
K20-BRE1059
Breakout Now on Now: Resolve 50% of L1 support issues through self-service automation (BRE1059)
K20-BRE1077
Breakout Now on Now: Resolving issues 50% faster with CSM - Part 1, customer experience (BRE1077)
K20-BRE1085
Breakout Now on Now: Resolving issues 50% faster with CSM - Part 2, employee experience (BRE1085)
K20-BRE1068