Knowledge 2020
881 sessions
K20-ACT5105
Activity Success Meetup: Business Intelligence reporting tips and tricks (ACT5105)
K20-ACT5106
Activity Success Meetup: Business Intelligence reporting tips and tricks (ACT5106)
K20-ACT2112
Activity Success Meetup: Creating a one-stop-shop portal with the ultimate user experience (ACT2112)
K20-ACT2113
Activity Success Meetup: How Predictive Intelligence helps us in creating tickets via Agent Workspace and Service Portal (ACT2113)
K20-ACT4103
Activity Success Meetup: Let's talk about the new Customer Success Center (ACT4103)
K20-ACT4110
Activity Success Meetup: Let's talk about the new Customer Success Center (ACT4110)
K20-ACT3015
Activity Success Meetup: Making the most of project awareness communications (ACT3015)
K20-ACT5049
Activity Success Meetup: Now Mobile makes going back to the workplace work for everyone (ACT5049)
K20-ACT4101
Activity Success Meetup: Standing up a Center of Excellence and Innovation (ACT4101)
K20-ACT5101
Activity Success Meetup: Standing up a Center of Excellence and Innovation (ACT5101)
K20-ACT3017
Activity Success Meetup: Tips for building a holistic training delivery plan for your implementation (ACT3017)
K20-BRE3379
Breakout Is your workforce experience system inhuman? The critical role of people in HR technology process design (BRE3379)
K20-BRE2000
Breakout 10x growth in 18 months – a Knowledge Management journey in Higher Ed (BRE2000)
K20-BRE1883
Breakout 7-Eleven’s journey to be customer obsessed: Merging 16 service desks and 32 integrations in 11 months (BRE1883)
K20-BRE2410
Breakout A DoD customer's journey through authorizing the ServiceNow IL4 SaaS (BRE2410)
K20-CCB1474
Breakout A paradigm shift in modern login experiences - introducing OpenID connect (CCB1474)
K20-BRE3063
Breakout Accelerating business growth & transforming client engagements on the Now Platform (BRE3063)
K20-BRE2888
Breakout Accenture Federal Services - Our journey so far with Cloud Management (BRE2888)
K20-BRE2740
Breakout Achieve exceptional outcomes by collaborating with ServiceNow Expert Services and our partners (BRE2740)
K20-BRE1173
Breakout Achieving visibility and observability for cloud, containers, and hyper-converged (BRE1173)
K20-BRE1724
Breakout Agile Module or PPM Module in IT Business Management? Stop. They're both right! (BRE1724)
K20-BRE1758
Breakout Application Portfolio Management: One small step for IT, one giant leap for customer satisfaction (BRE1758)
K20-BRE3554
Breakout Applying the new digital normal and learning to thrive beyond COVID-19 (BRE3554)
K20-BRE2275