Knowledge 2020
881 sessions
K20-BRE1279
Breakout Best practices for building ML solutions using predictive intelligence (BRE1279)
K20-CCB1429
Breakout Best practices for consuming and debugging large data sets using IntegrationHub Data Stream actions (CCB1429)
K20-BRE3273
Breakout Boost your NPS and reduce the cost to serve with proactive customer care (BRE3273)
K20-BRE2512
Breakout Break free from email and service your enterprise with one portal (BRE2512)
K20-BRE1845
Breakout Celanese and Change Management: Tracking updates on SAP Systems to reduce emergency changes by 9% (BRE1845)
K20-BRE2813
Breakout Chevron's global ITSM digital transformation in 7 months - We did it! (BRE2813)
K20-BRE1723
Breakout Chick-fil-A : How to provide excellent employee service and unlock thousands of productivity hours (BRE1723)
K20-BRE3501
Breakout CIO perspectives on crisis management - Moving your organization from response to readiness to resiliency (BRE3501)
K20-BRE3446
Breakout CIO perspectives: Post-COVID 19 Digital Transformation Imperative (BRE3446)
K20-BRE3361
Breakout City of Los Angeles & Washington State DOH: Delivering apps for a pandemic response (BRE3361)
K20-BRE1969
Breakout CommonSpirit Health: Two legacies of compassion creating one unified HR & IT employee experience (BRE1969)
K20-BRE3165
Breakout Connect your entire institution on one platform with Financial Services Operations (BRE3165)
K20-BRE1925
Breakout Copenhagen City: Boosting productivity for over 45,000 employees using ServiceNow HRSD (BRE1925)
K20-CCB3311
Breakout COVID19 App Development - responding to rapidly changing business needs (CCB3311)
K20-BRE3150
Breakout Create amazing experiences with connected front to back offices (BRE3150)
K20-BRE2741
Breakout Create exceptional business outcomes—faster—with ServiceNow's new project methodology (BRE2741)
K20-CCB1368
Breakout Creating amazing mobile experiences: guidance, design and best practice (CCB1368)
K20-BRE3047
Breakout Customer panel: Best practices to successfully implement your CMDB (BRE3047)
K20-BRE3158
Breakout Deliver innovative patient experiences across the continuum of care (BRE3158)
K20-BRE1876
Breakout Delivering an exceptional mobile experience with the ServiceNow Agent App (BRE1876)
K20-BRE1864
Breakout Develop and automate faster: Train teams to build their own workflows in ServiceNow (BRE1864)
K20-BRE1678
Breakout Developing a ‘zero touch’ operation to automate recovery of 100,000+ outages (BRE1678)
K20-BRE2605
Breakout Don’t stop believin’ – Wellstar’s journey to provide world-class employee experiences (BRE2605)
K20-BRE1693
Breakout Drive smarter event management using maintenance rules and CMDB relationships (BRE1693)
K20-BRE3240
Breakout Dynamically isolate a security breach within seconds - before it becomes a headline (BRE3240)
K20-BRE1878
Breakout Eliminating delays in server builds using ServiceNow ITOM automation (BRE1878)
K20-BRE3152
Breakout Ensure operationally resilient critical business services anytime (BRE3152)
K20-BRE2289
Breakout Extending Hardware & Software Asset Management to Enterprise Asset Mgmt (BRE2289)
K20-BRE1875