ServiceNow News
140 items
Tune in as we explore opportunities to modernize IT and deliver exceptional citizen services with low-code tools. A Federal agency customer will share best practices and examples of how ServiceNow’...
Video
ServiceNow Federal Forum 2024: Defending Software Supply Chain Integrity
ServiceNow Podcasts
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over 1 year
Listen as we explore opportunities to modernize IT and deliver exceptional citizen services with low-code tools. A Federal agency customer shares best practices and examples of how ServiceNow’s low...
Video
ServiceNow Federal Forum 2024: Maximizing Value to the Enterprise Using Low- and No-Code Development
ServiceNow Podcasts
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over 1 year
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AI brings exponential positive benefits to Federal missions, but bad actors are also putting AI to work in cyber attacks. As agencies evolve cyber strategies, this new layer of sophistication deman...
Video
ServiceNow Federal Forum 2024: Protect Your Mission From AI-Driven Cyber Threats
ServiceNow Podcasts
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over 1 year
Our military should be able to securely perform their core and essential mission, business, and personal digital tasks in connected (as well as disconnected) modes. Armed forces logistics, maintena...
Video
ServiceNow Federal Forum 2024: Survivability in the Gap: Planning for When, Not If
ServiceNow Podcasts
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over 1 year
In today’s dynamic environment, the Department of Defense (DoD) must align operations with the PMA and Presidential EOs to enhance CX. To meet these demands, the DoD needs a platform for innovative...
ServiceNow Federal Forum 2024: Empowering the DoD To Deliver Memorable Customer Experiences (CX) Excellence
ServiceNow Podcasts
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over 1 year
Join Fred Champlain and Mark Castoe as they tackle governance and risk in the context of technical debt.
There will always be technical debt, due to the fact that it is part of the technology land...
Recognizing the hidden blockers to business continuity
ServiceNow Podcasts
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over 1 year
Prioritizing employee experience in the Federal government is a strategic imperative for achieving organizational goals, delivering quality public services, and attracting and retaining top talent....
ServiceNow Federal Forum 2024: Aligning Federal Operations To Get To Outcomes Faster and Improve EX
ServiceNow Podcasts
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over 1 year
In this episode of Tech Bytes, host Bobby Brill talks with Carol Valdez, Director of Content Design at ServiceNow, about the intricacies of UX writing. They discuss the importance of clarity over c...
Enhancing User Experiences with Words and AI - with Carol Valdez
ServiceNow Insights
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over 1 year
In this episode of the Innovation Today podcast, host Spencer Beemillerr welcomes Jason Wojahn, CEO of Thirdera, a Cognizant company, to chat about the expanding field of service operations. Jason ...
Transforming Service Ops: Embracing Innovation and Continuous Evolution: Insights from Jason Wojahn
ServiceNow Podcasts
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over 1 year
In this episode of the Innovation Today Podcast, host Matt Metten sits down with Dr. Ralf Altmeyer, Consulting Director at agineo GmbH, to delve into the dynamic world of IT service operations and ...
Transforming IT Service Management with Dr. Ralf Altmeyer
ServiceNow Podcasts
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over 1 year
In this episode, host CK Tan interviews Carey Blunt, the Global Head of ServiceNow Solutions at Fujitsu. Together, they dive into the world of service operations, AI integration, and the convergenc...
Unlocking Service Operations with AI: Insights from Carey Blunt
ServiceNow Podcasts
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over 1 year
Dive into digital transformation in the public sector with Sean Dawson, Client Architect, Cask and Jonathan Alboum, federal CTO for ServiceNow. This episode covers the evolution of legacy applicati...
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ServiceNow’s Federal CTO on Public Sector Modernization
ServiceNow Podcasts
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over 1 year
Federal agencies manage a greater variety and volume of physical assets than ever before in support of operations, maintenance, and facilities management. This session will discuss the best practic...
ServiceNow Federal Forum 2024: Beyond IT - Mastering the Management of Enterprise Assets
ServiceNow Podcasts
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over 1 year
This session will showcase the experiences of agencies who have successfully delivered custom mission applications using modern tools. Explore how these agencies rapidly developed digital solutions...
ServiceNow Federal Forum 2024: Low-Code Approach to Achieve Mission Value
ServiceNow Podcasts
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over 1 year
This session will highlight the importance of unifying ITSM and ITOM on a single platform, with AI to support it. We’ll provide real-world examples of how integrating AI into Service Operations wil...
ServiceNow Federal Forum 2024: Elevating and Integrating Service Operations with AI (ITSM + ITOM)
ServiceNow Podcasts
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over 1 year