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September 23, 2009 was the official start date of the Service.now.com Local Users Group for our Texas customers. Carolyn Hollingsworth, a Lennox International IT Director, has volunteered to help g...

TX USERS GROUP - NOVEMBER MEETING - STAY TUNED

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I'm currently in a position with CompuCom where I manage the discovery module and the CMDB. At the request of SNC, I decided to throw up this blog to share my experiences with Discovery and hopeful...

Discovery -- Constantly discovering that there's always more discovering with this tool...

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Resolve Codes

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An invitation to look at our Instance of Service-Now. Friday August 7th at 1:00 PM Central TimePlease feel free to join us and/or participate at your leisure.If someone else would like to show off ...

Service Now - Show and Tell round 2

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Vote for Service-now.com in the Windows IT Pro Community Choice Awards

Vote for Service-now.com in the Windows IT Pro Community Choice Awards

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![image](https://community.servicenow.com/community/image/serverpage/image-id/158491i45523500BDB3639B/image-size/large?v=v2&px=999)Many of the kinds of things y'all want to customize in Discovery (...

Object-Oriented JavaScript in Our Stuff...

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I'm joining another SNC admin to see how he's using his Service-Catalog and looking specifically at GUI and flow. Why not open this up to anyone else who wants to see an instance.Please feel free t...

Service Now Show and Tell

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I built this with our user-group in mind, but feel free to read it anyway... or adapt it for your group. PM me if you want a .docx or something else.It's a simple guide on navigation and use of thi...

Guide for using community.service-now.com

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Here's why the forums aren't making any sense to me and why people aren't collaborating as much as they should here.1) The forums headings are illogical, think about the structure of your applicati...

Service Now forums

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I see a couple scattered articles on the Wiki about removing price from the Catalog but none of them seem to be easy or work. This looks like it should be the answer, but I don't think it is. http...

Service Catalog - removing price from everywhere

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![image](https://community.servicenow.com/community/image/serverpage/image-id/158497i163627A85BAFD685/image-size/large?v=v2&px=999)Have you noticed that some probes have commands with odd-looking "...

Deep Dive: Replaceable Probe Parameters...

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New Feature: Credential-less Discovery...

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I just saw this checked in by a developer, sync'd and tested it, and wanted to tell you about it. It should be on /demo tomorrow to play with.The ability to add an extended field (like "incident\_s...

Add an extended field to a base list

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Dear Service Now Insert/Modify image, and I don't like it.I want a simpler solution to building documentation in Service Now. Similar to sharepoint where OLE pasting screenshots is possible.My curr...

Documentation and the Service now Knowledgebase

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Chris Dancy of ServiceSphere took some serious time to put together this comprehensive post [SaaS 3.0 and ITSM, Match Made in Heaven!!](http://www.servicesphere.com/blog/2009/6/4/saas-30-and-itsm-m...

Commentary on ServiceSphere post, "SaaS 3.0 and ITSM, Match Made in Heaven!!"

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![image](https://community.servicenow.com/community/image/serverpage/image-id/158489i3264B4FC103F5AA0/image-size/large?v=v2&px=999)What value will the following script print in the log? var a = ...

Do You Know Your JavaScript?

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As a marketing organization, we look at several aspects to measure our success in market penetration, awareness and visibility. One of the many statistical areas we look at are Website visits and p...

Website visits through the roof — thank you competitors

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Off Topic...

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![image](https://community.servicenow.com/community/image/serverpage/image-id/158505iD11910DCB9B75B2A/image-size/large?v=v2&px=999)In a conversation last week, one of our customers asked "What exac...

Deep Dive: Ping...

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![image](https://community.servicenow.com/community/image/serverpage/image-id/158501iDDB4512247A23607/image-size/large?v=v2&px=999)Have you ever wished that Discovery found some information that yo...

A Probing Experience...

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![](imagecache/Thumb/SlightlyLoony/know-it-all.jpg)Here's a little test of your JavaScript knowledge. Can you figure out what the script below will print? var a = \[\];var b = {};b\['a'\] = 0;b\...

Do You Know Your JavaScript?

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![image](https://community.servicenow.com/community/image/serverpage/image-id/158511i2487C155099418FA/image-size/large?v=v2&px=999)In some of your discoveries, you may have noticed something that s...

Ports of No Joy...

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![](br.png)If Discovery didn't regulate Shazzam's rate, it would spew packets so quickly that it might not work correctly, and might even cause some issues on your network. Out-of-the-box, Shazzam ...

Regulating Shazzam's Scanning Rate...

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Off Topic...

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Living with Windows: Output TCP Connection Limits...

Living with Windows: Output TCP Connection Limits...

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