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Hello all! I manage ServiceNow's Academic Partner (AP) Program as part of Education Services. The AP Program works with leading educational institutions to integrate our authorized training conte...

Looking for ServiceNow talent? Tap into ServiceNow's Academic Partner Program!

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Hello all! I manage ServiceNow's Academic Partner (AP) Program as part of Education Services. The AP Program works with leading educational institutions to integrate our authorized training conten...

Looking for ServiceNow Talent? Tap into ServiceNow's Academic Partner Program!

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It's no secret: CIOs are spending more time managing cloud services and less time managing hardware. 38% of CIOs now spend at least half of their time on strategic activities, according to a recent...

The Future of Work is Already Here

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Tell us about being a Certified Application Developer

Tell us about being a Certified Application Developer

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CreatorCon 16 - Call for speakers is now open!

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![image](https://community.servicenow.com/community/image/serverpage/image-id/156681i13E1073BA20E6B83/image-size/large?v=v2&px=999) The Knowledge Base is kept current with frequent edits and addit...

Knowledge Base Digest: December 15, 2015

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Analysis is a step in the development process that I think gets thrown out of our ServiceNow projects too often. Too many times I have seen analysis done on-the-fly during development! And prototyp...

Analysis and Prototype Best Practices for Developers

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Inbound action with Type and Target Table set to "None"

Inbound action with Type and Target Table set to "None"

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The traditional URLs that work for most cases have reserved characters that throw a spanner in the works. Following [Shahid](https://community.servicenow.com/community?id=community%5Fuser%5Fprofile...

Example of links with parameters that contains reserved characters

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Geneva: Change Management - Making Change a Little Less Painful

Geneva: Change Management - Making Change a Little Less Painful

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What you get by extending the Task table

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[Geneva launched on Dec 8th, ](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=49edeae9dbd0dbc01dcaf3231f9619b3) and one of the highlights is the upgraded and streamlined de...

Studio cloud IDE + Platform Services: Leveraged Application Development

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Configure Microsoft SQL Linked Server with the ODBC Driver Video

Configure Microsoft SQL Linked Server with the ODBC Driver

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Call for Speaker Proposals Submission Ending December 11

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Apply at: <http://vanh.bosmaxhire.net/cp/?E5596F361D43717B7A591365395317690C627F> OR email: [carlotta.sanchez@vanderhouwen.com](mailto:carlotta.sanchez@vanderhouwen.com) Summary Our client is...

Seeking Web Application Developer for Intel in Portland, OR

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Please apply at: <http://vanh.bosmaxhire.net/cp/?E5586E361D43717B7A591365395D1F6A02627F> OR email: [carlotta.sanchez@vanderhouwen.com](mailto:carlotta.sanchez@vanderhouwen.com) Description: Po...

Seeking Web Application Architect at Intel in Folsom, CA

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We're making a change to how we're handling questions submitted through the incident form on HI for a pilot group of customers. The pilot group is made up of customers that have HI accounts that ma...

Changing how questions are filed through HI

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Over the last few weeks we've been piloting a change to [how users file HI Administration question incidents](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=612d66e5dbd0dbc...

Filing questions from HI to the Community

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As a developer you should be intently interested in, yes, requirements! A lot has been written on this topic, but not much from a developer perspective I am afraid. So with that in mind here goes! ...

Requirements Best Practices for Developers

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Episode 9: ServiceNow Developers Site

Episode 9: ServiceNow Developers Site

ServiceNow Insights  · about 10 years
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The Geneva Release is Now Available

The Geneva Release is Now Available

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[ ![image](http://www.cavucode.com//assets.squarespace.com/universal/images-v6/damask/logo-light.svg) ](http://www.squarespace.com) We're under construction. Please check back for an update soon.

cavucode.com

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![image](https://community.servicenow.com/community/image/serverpage/image-id/156453i8071BC12E1BC1A76/image-size/large?v=v2&px=999) The Knowledge Base is kept current with frequent edits and addit...

Knowledge Base Digest: December 9, 2015

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This week's featured video describes how the ServiceNow Project Portfolio Suite (PPS) can help you manage the total lifecycle of your enterprise projects, from ideation to project closure and repor...

Project Portfolio Suite Introduction

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NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. Awhile back in July 2015 I wrote an article describing how encoded queries worked as fa...

ServiceNow Scripting 101: Encoded Query - A Breadcrumbs Issue

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