The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

HI Administration

Create and manage users and roles on the ServiceNow HI system with HI Administration

• Time Zone Settings in HI | HI User Profile and Incident (KB0553360)

On-Call Scheduling

On-call scheduling provides a way to determine which member of a user group is available to complete a task.

Reporting

Manage and customize the visibility, types, generation, and output types with reporting.

Software Asset Management

Track, evaluate, and manage software licenses and software uses using software asset management.