ServiceNow News
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Call it "eating your own dog food," "drinking your own Champagne...
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The Power of the ServiceNow Platform: KPMG, ServiceNow and Taking Your Own Advice
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There is still a belief among some people we have talked to tha...
ServiceWatch— Creating a Trail of Crumbs That Leads to Even Greater Value for Your CMDB
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Discovery and dependency mapping involves many misconceptions....
What's wrong with common discovery and dependency mapping approaches?
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If your users complain that they did not receive expected email notifications, or if email is stuck in the Outbox for a long time, this is the video for you.
It explains common causes for an inst...
Troubleshooting Outbound Email Part 3 of 6: Instance Does Not Send Email
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All new Discovery and MID Server Solutions resource page
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Who doesn't love a good summer road trip?
You usually know whe...
Effective IT — like any good road trip — "Starts with the Map."
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In the ServiceNow > IT Governance, Risk and Compliance Plugin we see examples from multiple standards, frameworks, guidance and regulations. This post explains an approach to updating COBIT with th...
Innovation of the Year K15? IT GRC > Authoritative Sources > COBIT 5
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Our last video, [Troubleshooting Outbound Email Part 1 of 6: Introduction](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=3bed622ddbd0dbc01dcaf3231f96196a), explained how t...
Troubleshooting Outbound Email Part 2 of 6: Notification Fails to Create sys_email Record
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