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While every enterprise is different, there are three fundamental characteristics that appear common to every successful modern enterprise — things that make that enterprise a work of "ART." The su...

Your Enterprise as a Work of ART

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Top Ten Solutions - February 18, 2015

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![image](https://community.servicenow.com/community/image/serverpage/image-id/156475i3DDC155B5A1692B6/image-size/large?v=v2&px=999) The Knowledge Base is kept current with frequent edits and addit...

Knowledge Base Digest: February 18, 2015

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Hi! I'm Mary, and I'll be taking over for [Katharine Campbell](https://community.servicenow.com/community?id=community%5Fuser%5Fprofile&user=e8bf82addb181fc09c9ffb651f9619e5) to get you the latest ...

Troubleshooting SAML and Updating Certificates

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No this isn't a sales pitch to go out and buy your instance a gym membership. You should, however, consider whether you are making your database work unnecessarily hard. Having an 'active' column o...

How active is your data?

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New Swiss Executive Director at ImaKumo

New Swiss Executive Director at ImaKumo

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Recently I had a requirement from a client to create a list view that would only display task records appropriate to members of certain groups. The functionality was similar to the standard My Grou...

Many to Many Comparisons Using the "Contains" Operator

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SCOM to ServiceNow Integration

SCOM to ServiceNow Integration

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An updated solution can be found here - [TNT: Attaching Shared Documents to an Email Notification](https://community.servicenow.com/community?id=community%5Fblog&sys%5Fid=3d98cb9fdb79a0107d3e02d5ca...

Sending Documents in an Email Notification

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I know I've posted a lot about report creation and importance and talked a bit about reports I use, but it's a topic that always comes up and people always seem interested in it. So, I'm putting to...

Knowledge Management Reports: Views by Browser, Ratings, Topic Growth

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The News Video

The News

Ben Hollifield · about 11 years
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This event is going to occur in 5 cities throughout India on Feb 28, 2015\. There will be semi-finals, and a final judging round at the end of the day. Cash prizes and a trophy! (Some people ha...

The Cognizant Create-A-Thon is building... building... building...!

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This is a very basic taxonomy that I often use to kickstart a conversation. Final drafts rarely look just like it, the point is to spark some thinking!

ITSM Plus Starter Taxonomy

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Seeking Approval

Seeking Approval

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Hi All, I have developed the bus booking process by using Record producers and ui pages. Kindly find the attachment what i have done exactly to book ticket. [Brad Tilton (Cloud ](https://communi...

Bus booking application in service-now

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Redirecting the Back to Catalog button

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![image](https://community.servicenow.com/community/image/serverpage/image-id/88810i79750369FB5DB0C2/image-size/large?v=v2&px=999) A Blog answers WHY a technology should be used in certain circums...

Is it a Blog or is it a Document?

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Hello Team, We had a issue with Chat email Invitation. After the Chat room is created, when you add/invite users to the chat room there is no email sent to the user's. We have found the solution ...

Chat email Invite from Chat rooms

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If SAML isn't working for you as expected, you might find this new video helpful! It provides guidance for troubleshooting errors related to SAML 2.0 integration with ServiceNow instances. It appli...

Troubleshooting SAML 2.0 Integration Errors

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Knowledge Base Digest: User Interface - February 9, 2015

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Using Chrome to Debug Client Side Errors

Using Chrome to Debug Client Side Errors

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Import of Word Documents to ServiceNow Knowledge base

Import of Word Documents to ServiceNow Knowledge base

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I am writing this article to show how a cancelled workflow can be resumed. This came about due to a customer where several workflows got cancelled due to a looping workflow that exceeded the "Max A...

Resuming a Cancelled Workflow

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New system properties in Fuji

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If your requests are leaving you rejected without a reason, this is probably because the UI Policy Comment mandatory is not working properly in Eureka. This policy requires the approver to provide ...

Setting approval comments to mandatory in Eureka

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