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ServiceNow [Benchmarks](https://docs.servicenow.com/bundle/jakarta-it-service-management/page/product/benchmarks/concept/c%5FBenchOverview.htmlc%5FBenchOverview) give you instant visibility into yo...

Joys of Benchmarks in Jakarta

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![image](https://community.servicenow.com/community/image/serverpage/image-id/160383i7D8CE1A1FF5EBD66/image-size/large?v=v2&px=999) The Knowledge Base is kept current with frequent edits and addit...

Knowledge Base Digest: July 25, 2017

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Dictionary overrides—what they are and how to use them Video

Dictionary overrides—what they are and how to use them

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Like a true millennial stereotype, I spend about 50% of my day on some type of social platform. Whether it be Twitter for [@NOWsupport](https://twitter.com/NOWsupport), or Facebook to see what my b...

Making corporate life feel like your personal life

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Op 1 juni jongstleden vond het LimitlessIT event plaats in de Cinemec te Utrecht. Deze seminar stond in het teken van een geí¯ntegreerd cloud-platform binnen de business. _''U spendendeert veel ...

LimitlessIT - 1 Juni 2017

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De Lunch & Learn Seminar (30 Mei jl.), in samenwerking met Plat4mation, stond in het teken van een verhoogde klanttevredenheid en operationele efficiency. Hoofdvraag was: hoe kunnen we de dienstver...

Lunch & Learn Seminar - 30 Mei 2017

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mid server installation issue on windows 64-bit

mid server installation issue on windows 64-bit

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How to refresh popup attachment window

How to refresh popup attachment window

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![image](https://community.servicenow.com/community/image/serverpage/image-id/160565i0CBD8DAA6B5204DA/image-size/large?v=v2&px=999) ServiceNow contains a hidden treasure of more than 300 icons tha...

Great UX Trick: Field decorations with 305 hidden icons

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In our Istanbul release, we introduced the ability for users to [take surveys on our Service Portal](https://docs.servicenow.com/bundle/istanbul-servicenow-platform/page/administer/survey-administr...

Setting up public surveys in Service Portal

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Diagnosing Service Portal-related performance issues can be challenging. Service Portal is still very new technology and we all still have a lot to learn about troubleshooting when things go wrong....

Six common performance pitfalls in Service Portal and how to diagnose them

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During some recent testing of pre-configured reports on my personal development instance. The following "What You See Is Not Exactly What You Get" effect was seen. The pre-configued report being ...

Viewed Report different from export to PDF

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This blog presents a quick way to auto populate list collectors when they are dependent on other variables of the form. This is especially useful when list collectors have numbers of records that i...

Unlearn Series - Auto Populate List Collectors

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Other posts related to Themes ["Helsinki Gray" UI16 Theme](community?id=community%5Fblog&sys%5Fid=40dd26e9dbd0dbc01dcaf3231f96197e) [Istanbul Theme Properties Visual Guide](https://www.servicenow...

Jakarta Theme Properties Visual Guide

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Many people still like to utilize the out of box REST Message workflow activity when creating their workflows. This activity has been deemed "deprecated" by the platform, and thus has not been upda...

Legacy Workflow Rest Message Activity: TypeError: Cannot convert null to an object.

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Hello New England and Connecticut User Group Members, We wanted to let you know that we're hosting a Higher Education ServiceNow User Group in New York on Thursday, August 3rd, 2017! You're welcom...

Don't miss our Higher Education SNUG at Columbia University in New York on August 3rd!

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Hello New Jersey ServiceNow User Group Members, We wanted to let you know that we're hosting a Higher Education ServiceNow User Group in New York on Thursday, August 3rd, 2017! You're welcome to j...

Don't miss our Higher Education SNUG at Columbia University in New York on August 3rd!

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Jakarta Release - Collected Links of Interest

Jakarta Release - Collected Links of Interest

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Your recent efforts to proactively reduce major incidents have yielded a 2% reduction in major incidents bringing your % P1 incidents to 6%. Pretty good, right? What if you knew that the average %P...

Accomplish More with ServiceNow ITSM in Jakarta

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Your organization's next trip is planned… Jakarta, here we come! Like a pro you've read the [upgrade doc](https://docs.servicenow.com/bundle/jakarta-release-notes/page/release-notes/upgrades/refere...

Get Your Organization Ready for A Trip to Jakarta!

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What's New in Customer Service Management, Field Service Management, and Knowledge Management in the Jakarta release Video

What's New in Customer Service Management, Field Service Management, and Knowledge Management in the Jakarta release

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The Jakarta Release is Now Available

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All Enterprises Should Have a Vendor Risk Program

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Episode 35: Reporting Tips and Tricks

Episode 35: Reporting Tips and Tricks

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A customer recently notified me that they were missing a lot of important updates to tickets. The updates were expected to be delivered via an email integration. Checking sys\_email, I noticed a t...

IMPORTANT! New SPAM configurations & SN to SN mail integrations

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