ServiceNow News
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This article covers FAQs for our new model provider flexibility offering in the Zurich (Yokohama Patch 6) release.
For more information on our latest offerings, see this article: [Introducing Mod...
Model provider flexibility (ServiceNow-integrated model providers) FAQ
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Agile Guidance
ServiceNow offers two complementary and connected agile planning solutions—[Collaborative Work Management (CWM)](https://www.servicenow.com/community/collaborative-work-management/...
CWM & EAP: Agile Guidance
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7 months
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Today's the day! Zurich Early Availability (EA) is now open!
Zurich Early Availability is open!
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7 months
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We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭
That means its also time for your Developer Advocates to kick off our season of content diving deep into all of the new features and ...
Zurich Content Archive
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What is Connected Work?
![Irene5_0-1753823340273.png](https://www.servicenow.com/community/image/serverpage/image-id/459347i4D5590754E1B6FC7/image-dimensions/759x427?v=v2 "Irene5_0-1753823340273....
CWM: Connected Work FAQs
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These guides contain:
Step-by-step instructions with clear visuals for configuration and data import.
Templates and examples for custom Excel imports.
Best practices for managing emission facto...
ESGM - Quick Start Guides: ESG Content Accelerator - Emission Factors & Metric Data Import
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In a world defined by accelerating change, emerging threats, and evolving regulatory expectations, Governance, Risk, and Compliance (GRC)...
GRC Solutions Built for Tomorrow’s Challenges
REDE Consulting
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7 months
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Dear Community Member,
We’re excited to invite you to the first-ever hybrid Nigeria ServiceNow Developer Meetup happening this August!
Whether you’ll be joining us in person in Lagos or vi...
The Countdown is on! Less than 2weeks to the Nigeria ServiceNow Developer Meetup (Lagos & Online)
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7 months
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Dear Community Member,
We’re excited to invite you to the first-ever hybrid Nigeria ServiceNow Developer Meetup happening this August!
Whether you’ll be joining us in person in Lagos or virtually...
RSVP Now – Join Us for the Nigeria ServiceNow Developer Meetup (Lagos & Online)
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7 months
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Another Learning Completed
Stories by Prashant Kumar LearnIT on Medium
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7 months
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Keeping everyone in the loop during an incident or outage can be difficult—especially when email inboxes are overwhelmed. Integrating Twilio with ServiceNow changes the game by enabling real-time S...
ServiceNow & Twilio SMS: Real Time Alerts with Notify, Flow Actions, and AI Summaries
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7 months
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At REDE Consulting, we specialize in delivering end-to-end digital transformation services to global enterprises through the power of the...
REDE Consulting – Empowering Global Enterprises with Tailored ServiceNow Solutions
REDE Consulting
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7 months
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Subtitle: How REDE Consulting is Reinventing Federal Service Centers Using ServiceNow, GenAI, and Agentic AI In growing public...
Powering Government Efficiency with Intelligent Service Centers
REDE Consulting
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7 months
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The Accessibility Team at ServiceNow has curated this list of free accessibility tools and resources for educators, supporting inclusive teaching from elementary school through college. It’s also a...
Back-to-School: Free Accessibility Tools to Prepare Students for an AI‑Driven Workforce
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This article will help to provide clarity on the Agent Client Collector (ACC) on the ServiceNow AI platform and how it is critical to enabling Digital End-user Experience in collecting and surfacin...
ACC and Digital End-user Experience
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Streamline Provider Relationships with ServiceNow for Healthcare Payers!
ServiceNow Community
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7 months
Streamline Provider Relationships with ServiceNow for Healthcare Payers
ServiceNow Community
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Learn how to configure the ServiceNow Major Incident Management application, including supporting integrations to collaboration tools. [Click here to learn more.](https://learning.servicenow.com/lx...
Major Incient Management Implementation - On Demand
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The Service Operations Workspace (SOW) on demand bootcamp is designed to equip implementers with the skills to carry out the most common configurations and customisations requested to maximise bene...
Service Operations Workspace Bootcamp - On Demand
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The Service Operations Workspace Adoption Series is a 4 part program that walks you through understanding what is possible with Service Operations Workspace and then provides guidance for planning,...
Service Operations Worksapce - Adoption Series
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Code Signing helps ensure your platform runs only trusted components—no surprises, no tampering. This session introduces how digital signatures and a secure trust model can support safer operations...
Platform Academy - July 15th, 2025 - Code Signing
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