ServiceNow News
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Many organizations have invested significantly in IT service management (ITSM) people, processes, and tools; some have invested and reinvested in a multitude of different vendor tools over the year...
NowForum: Get More Out Of Your IT Service Management Tool
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How do you track these assets? Is it even important to track these assets? From a personal level, this may not seem very important, but consider a couple situations:
What happens in the event o...
Do You Have What It Takes? Asset Management Course Announcement
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A small Javascript library to convert Javascript → Jelly.
What is Jello and Why do you want to use it:
Jello is a _tiny_ converter which converts Javascript to Apache Jelly. It basica...
Jello - A tiny converter from Javascript to Apache Jelly
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_Cloud confusion triggers anemic month for Index of PaaS Activity_
I attended the [Hosting & Cloud Transformation Summit](http://na.hostingtransformation.com/) last week in Vegas. It's the 451 Res...
The pathetic pace of cloud adoption is our fault. Here's what needs to change.
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The ServiceNow NowForums in [Paris](http://www.servicenowforum.com/fr/) , [Mainz](http://www.servicenowforum.com/de/) , and [London](http://www.servicenowforum.com/uk/) are just around the corner.
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NowForum: The CIO Holy Grail - Reducing IT Costs AND Improving Service
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In a previous post, I offered some observations intended to help you to decide if your enterprise is [ready for IT transformation](%20http://community.servicenow.com/blog/michael-dortch/it-transfor...
The Path to IT Transformation: Walk, Then Run, Then Soar
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This blog is a followup to the previous blog I did about using AD CMDLETS:http://community.servicenow.com/blog/christophermaloy/running-active-directory-cmdlets-your-workflow-powershellThis is a sp...
Using Orchestration to move an AD user to another OU container
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I have had this bit of information for sometime and I have to thank a customer and friends of mine I was working with about a year ago: Roy Walton and Tim Warren. They are the brains behind this bl...
Running Active Directory CMDLETS in your workflow with Powershell
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Recently I discovered a little trick with GlideRecords that would’ve made my life a lot easier with previous projects if I knew it existed.
As it stands, out of the box, the GlideRecord API does n...
Posts from September 2013 on Service Now Gems
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Why lead? Why innovate? Why catalyze while others react? Here's what I learned last week in Dallas…I had the pleasure of presenting our roadmap to 150 new friends at our loud, proud, Texas-sized Da...
Why innovate? What I learned from a wise CTO in Dallas.
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Organization: [Alexa Crawls](https://archive.org/details/alexacrawls)
Starting in 1996, [Alexa Internet](http://www.alexa.com/) has been donating their crawl data to the Internet Archive. Flowi...
Overriding ServiceNow Form View Inheritance - ServiceNow Guru
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6+ years ago when I was an admin first being introduced to ServiceNow, I remember being blown away by how simple it was to personalize forms, add fields, and design custom form views. Custom views ...
How to Override the Inheritance of Form Views in ServiceNow
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I am pleased to confirm that the next User Group date has now been confirmed for Wednesday 27th November in London. The event is being kindly hosted by Focus Group, further details about which, inc...
Next UK ServiceNow User Group confirmed for Wednesday November 27th
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Many our our customers upgrading to SCOM 2012 may have encountered some issues using the ServiceNow 2007 R2 plugin. I have been told by SCOM experts and consultants that we should stop using the co...
SCOM 2012 - Consuming ServiceNow Web Services with Microsoft Orchestrator
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Who said IT service management (ITSM) tools aren't interesting (or flexible)? One of the highlights of ServiceNow's Knowledge 13 global customer event in Las Vegas last May was the inaugural Servic...
NowForum: The ServiceNow CreateNow Hackathon Comes To Europe
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